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"Seamless transition from the train without leaving the station. Easy check-in and door key experience using the Aero Guest app. Clean room, and a nice setting. "

"Stayed over the weekend. Very clean everywhere. Staff very polite. Breakfast was very good will definitely stay again."

"All aspects of our stay were very good."

"Everything is excellent 👌 "

"Great hotel, clean, comfortable rooms, helpful staff, valet parking was great, hand over the car on arrival and walk everywhere. Fantastic location 3 - 4 min walk to the shambles, excellent restaurants and quaint bars & pubs and just 2 mins from the jordvik center. Would definitely stay again"

"Clean and c9mfortable"

"The receptionists were lovely and kind "

"Everything thing was great apart from the breakfast. There were no plates, empty dishes & cold meal (eggs, mushrooms..etc)"

"We had a wonderful stay at The Grand, York. The rooms are big, beautifully maintained, and incredibly comfortable. The bed was excellent, and the shower was powerful and relaxing — exactly what you want after a long day. The food was very good, with great quality and variety, and the service throughout the hotel was outstanding. Every member of staff was happy, helpful, and genuinely welcoming, which made the stay feel extra special. The spa was absolutely amazing — a real highlight and perfect for unwinding. Overall, a fantastic hotel that combines comfort, great service, and luxury in a brilliant location. Highly recommended."