「Friendly staff.
I can see the Matterhorn directly from the balcony of my room. The accommodation is quiet and comfortable. Location is good, only 10 minutes away from the station. 」
「I was here for a five-day ski trip, really great hotel to stay. Zermatt is a costly place, and this hotel a great choice if you want to find a cost the value of the money.
It’s comfortable, clean and spacious.
Location of the hotel is very convenient. Not a long walk from the train station. A little bit stairs for the shortcut, comparing to other hotels on the hill top, it’s not a big deal.
In addition, not far away from the gondola and town center.
I love getting little chocolate treat...
「this is the best hotel. We had best experience in this hotel. The staff is very nice and helpful. The most valuable thing is that the view of the room is very beautiful. 」
「Excellent room decor and facilities. Very spacious and elegantly designed. Staff service is very good and extremely helpful. SPA and pools are great. I will definitely stay again in my next visit here. Bravo!」
「There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price.
Wellness' facilities are top level, with a great pool and spa.
Very highly recommended!!
」
"Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next. "
"The hotel was great for its value. The room was very cozy and functional although being small. It was super clean as well and the bathroom was very nice and modern. Amazing view of the Matterhorn from the balcony. Good breakfast and friendly staff. No AC but it wasn’t a problem at all, I asked for a fan when I checked in in the afternoon, but in general it’s ok with the window open. Happy that there’s an elevator too."