Zhejiang Romantic Hotel

"Best hotel in Hangzhou. Great location for west lake touring "

"床单上留有挺大一部分面积类似于饼干渣还是啥的不明碎屑，感觉卫生并没有做到位。前台反馈换床单最后也没实现，入住体验不佳"

"I really wanted to love the hotel as much as I liked other Alila properties but it was a disaster. I understand that some people may have a good experience there but mine was a disaster. The mountains around are nice but the room was so filthy, it was just unbelievable. It is basically a resort one hour from Anji with nothing around so you are trapped there. being trapped in a nice place is fine for a few days but they rooms are ugly and disgusting, they are all smoking (despite what this...

"酒店周邊環境優美，服務人員非常細心十分推薦入住"

"員工服務態度非常好， 尤其是前臺工，西餐廳食物好，中餐廳食物有進步空間"

"Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…"

"Room with full lake view offers a broad water and island view. Resort is quiet during winter season. But the boat service still runs despite only a handful of guests using it. Room nicely decorated except the cheap looking and ill-matched floor. Overall a nice stay. "