「there was a situation happened and feel your staff was handle it not properly . I was in your restaurant meet someone but a colleague who was check in with me together requested change the key for her to get into my room and you just did but not double check with me. you change the key for her but then I was not able enter the room. 」
「This is the right place to stay if you are looking for exploring Tokyo from morning to night. The location is great as is in the middle of the city and easy to commute to all popular areas. I would recommend it for couples as the design is modern and luxurious. Also good for families because of the variety of room options and views. Everything is fantastic.」
「Great location, great staff, great breakfast. There was some dust in the air-conditioning unit, but that's the only problem I found. If I ever stay in Shimbashi again, this will be the hotel I pick.」
「Vibrant and interesting location. Extremely convenient w even a 24-he supermarket nearby! Beautiful and spacious room with nice deco. We’ll equipped w things we just need. The open private rooftop space was a pleasant surprise. 」
「Very good location, right above the Oedo Line, 20min taxi ride from Haneda Airport. Hotel staffs are professional and helpful, will stay again for my next Tokyo trip! 」
「Location: very convenient/ Tamachi station and Mita Station both are easy to access to any sightseeing/travel hotspot.
The room is big, stylish and clean!
A large scale supermarket is down below the hotel~ Dont have to worry about buying anything~ 」
"12 out of 10. Excellent services and cleanliness. The whole hotel is beautifully decorated and well maintained. It's connected to the Shimbashi metro station so the location is extremely convenient. There are lots of restuarants, cafes and stores nearby. We paid for the breakfast, and could choose either the buffet or Western/ Japanese set breakfast on a daily basis. The room was spacious and very clean. We had a great view and could see the Tokyo tower from our window. My family and I are set to return to this hotel next time when we are in Tokyo."
