Mexico and Central America All inclusive Holidays

We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)

This property was beautiful, and the customer service is incredible

The food was enjoyable with good seasoning, and the facilities were clean and well-maintained, which made the stay feel safe and comfortable. However, the service around the pools left much to be desired—there simply weren’t enough bars or attentive staff compared to other resorts I’ve visited, like Royal Haciendas. The limited number of restaurant options also made the dining experience feel less varied. Overall, the property itself is nice, but the service and amenities did not quite measure up to the standard I was expecting.

Ocean front room. Everything was great!! Had a great 5 days stay!!😊

Excellent stay. Food

We loved Secrets the Vine. Our only real downside was as soon as we checked in they wanted to talk to us about booking a timeshare presentation. We just thought we booked a hotel stay, had no intentions to get sold on something else.

This property was beautiful, and the customer service is incredible

Clean resort helpfull and friendly staff.

Ocean front room. Everything was great!! Had a great 5 days stay!!😊

This property was beautiful, and the customer service is incredible

The food was enjoyable with good seasoning, and the facilities were clean and well-maintained, which made the stay feel safe and comfortable. However, the service around the pools left much to be desired—there simply weren’t enough bars or attentive staff compared to other resorts I’ve visited, like Royal Haciendas. The limited number of restaurant options also made the dining experience feel less varied. Overall, the property itself is nice, but the service and amenities did not quite measure up to the standard I was expecting.