Ebbsfleet All inclusive Holidays

Wonderful staff, great location to explore London.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Reception staff more than welcoming and friendly. They went above and beyond. Great location.

The staff was amazing so welcoming and helpful. The location was perfect to walk around central London, I thoroughly enjoyed my stay!

There is nothing not to like, the moment we stepped in the hotel until we left it, the experience was great. Amazing staff, clean room... all was exceptional and we highly recommend it!!!

There is nothing not to like, the moment we stepped in the hotel until we left it, the experience was great. Amazing staff, clean room... all was exceptional and we highly recommend it!!!

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Reception staff more than welcoming and friendly. They went above and beyond. Great location.

Fantastic location and great staff. Wonderful facilities

Great location, staff were friendly and the room was very comfortable and extremely quiet. We didn’t hear any doors or toilets flushing etc. The martini I had in the bar was probably the best I’ve ever had!

Beautiful hotel within short walking distance of tube stop and attractions