Kim Ma Pet-friendly Holidays

The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!

The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi.

Very nice room, comfortable bed. Multiple pillows, something not seen in Vietnam in my other stays, and important for sleep comfort for my old bones. Breakfast buffet was quite good.

Wow! I could go on and on about how wonderful this hotel is. I work with hotels around the world and get to experience some incredible properties. The staff here is truly amazing, they made our stay comfortable, welcomed us and made us fall in love with Vietnam as this was our first stop on our trip. I am truly so thankful we chose this hotel. The rooms are impeccably clean, the breakfast has something for everyone and the pool is a great hideaway from the busy city. If you are considering where to stay there is no need to look any further. We can’t wait to come back. Thank you to all the staff for welcoming us with open arms!

The staff were excellent—friendly, fluent in English, and always quick to assist with any request. The hotel itself was beautiful, with a charming balcony overlooking the streets of the Old Quarter that made us feel like locals right away. Breakfast had some hits and misses: the crepes were delicious and became our daily favorite, while other items, like the Danish pastries, could use improvement. My husband did experience some food sickness, possibly from the salami, though I was unaffected. Overall, despite the food needing some refinement, we enjoyed our stay thanks to the welcoming staff, comfortable room, and great location.

Very nice room, comfortable bed. Multiple pillows, something not seen in Vietnam in my other stays, and important for sleep comfort for my old bones. Breakfast buffet was quite good.

The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi.

Wow! I could go on and on about how wonderful this hotel is. I work with hotels around the world and get to experience some incredible properties. The staff here is truly amazing, they made our stay comfortable, welcomed us and made us fall in love with Vietnam as this was our first stop on our trip. I am truly so thankful we chose this hotel. The rooms are impeccably clean, the breakfast has something for everyone and the pool is a great hideaway from the busy city. If you are considering where to stay there is no need to look any further. We can’t wait to come back. Thank you to all the staff for welcoming us with open arms!

The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!

The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi.

Wow! I could go on and on about how wonderful this hotel is. I work with hotels around the world and get to experience some incredible properties. The staff here is truly amazing, they made our stay comfortable, welcomed us and made us fall in love with Vietnam as this was our first stop on our trip. I am truly so thankful we chose this hotel. The rooms are impeccably clean, the breakfast has something for everyone and the pool is a great hideaway from the busy city. If you are considering where to stay there is no need to look any further. We can’t wait to come back. Thank you to all the staff for welcoming us with open arms!

The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!

The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi.

Very nice room, comfortable bed. Multiple pillows, something not seen in Vietnam in my other stays, and important for sleep comfort for my old bones. Breakfast buffet was quite good.