预订克罗泽酒店宾馆住宿限时优惠

“Really delicious breakfast, so many options and a lot of space to accommodate families. Room was really spacious and up to date, charging ports and full kitchen with appliances etc. Very comfy beds, loved our stay!”

“There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed.”

“Breakfast was good. Did not have time to trythe pool or gym”

“还好”

“Very quiet”

“My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine.”

“I don’t normally write bad reviews, but I hope by writing this it will prompt Management to make changes. I was hoping for a great stay while visiting family. Instead, it was very poor. I almost checked out right after checking in. The entrance doors had an obnoxious alarm sound the entire stay (4 days). The pool had green algae on the sides of the tiles, they ran out of pool towels (and sheets as I overheard a guest asking the front desk for sheets), the first aid kit in the pool room was……

“I was impressed with the cleanliness, specially the breakfast area”

“Desk person on the evening of the 2nd was not very helpful. We had to wait in the lobby over 20 minutes to get a room. Desk person said she was waiting to hear what room was clean. Once at our room, tried to get the TV to work; it turned on but we couldn’t get a picture. After 30 minutes of trying, attempted to call the front desk. Only static on the phone. No one answered. Went back to the front desk, same person there reported TVs were new and she couldn’t help. No one from maintenance to help……

“The room and the hallway smelled bad. The room and bed was small, did not provide enough space for our luggage (only 3 suitcases) and the kitchenette was not equipped with any cookware, coffee maker, nor dishes. The location also was way out of Ashland and inconvenient for visiting folks in the town of Ashland. This place was not what we expected from the description on Expedia.”

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“好”

“Breakfast and what they call a happy hour but can easily be dinner are better than most other hotels.”

“The property overall was clean and welcoming. The rooms are spacious and also very clean, with comfortable beds and a sizable bathroom. Microwave and refrigerator are included in the rooms, along with a freezer slot in the fridge.”

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”