东北路易斯维尔 2 星级酒店, HK$419 起

“While staff were respectful, the desk manager absolutely refused to budge on a deposit fee. I understand that they have policies, but the entire conversation was purely transactional, not customer oriented. I had forgotten about the deposit fee and had spent essentially my last dollar to bring my fiance in from an 11 hour road trip. I hadn’t seen her in months. The desk manager refused to let me speak to the property manager to explain our situation, stating to either pay the deposit or cancel.……

“Not very clean. Needs serious upgrades. ”

“Staff were very hospitable and the room had everything I could want in an extended stay hotel. Close enough to have some good quick food options and out of the way of the main road just enough so entering and exiting isn’t a nightmare.”

“Everything was good and the people were friendly and I enjoyed the entire 10 day stay thank you ”

“Good ”

“Staffs are friendly. Room is big and clean. ”

“We were confused and when we booked online and called everything was going to the radisson, we did not know we had reservations at the derby hotel (big difference) although it’s under change and a bit confusing it was overall a good stay. The kids absolutely loved the pool! ”

“The room was well stocked and clean. ”

“Yesterday evening, there were people outside the building loitering near our room who were very noisy, making it difficult to sleep.”

“Breakfast was average. Ice bucket wasn’t emptied and cleaned so it made me wonder what else hadn’t been cleaned. ”