Fort Walton Beach - Destin 3 Stars Hotels

"The staff; Sharon, Nayeli Front desk Assistants and Harley Manager need training providing quality customer service, emotional intelligence and effective communication.. My reservation for two suites cancelled despite communicating with staff twice in one week of our arrival and receiving check-in email. The delivery of cancellation lack compassion and professionalism. When asked to assist with checking availability at other sister facilities I was informed this facility does not have access to assist. In layman terms your reservation cancelled and we will not help. All foods provided for a fee. "

"The parking was sufficient. The staff was great. The breakfast was minimal. The shower left a lot to be desired. The location is excellent not too thrilled about people smoking weed in a hot tub with their two-year-old with them no less. "

"nice job "

"This place was amazing, Front dest staff was very helpful, room was very very nice and spacious. The breakfast was good , pool great , location great to beach, arcade, restaurants. We love this place will definitely be back next year."

"The room was clean and the view from balcony was perfect. The two places onsite to purchase food were pretty good as well."

"Food was so greasy and tasteless. The way it was situated, people were literally on top of one another. Find a larger area to serve food. Please buy better quality food. Sausage,bacon, swimming in oil. Disappointed. Short on staff. Cleaning people only speak very basic English. Hilton used to stand for quality. I will never step foot in Hilton again. Before I forget, when I booked it with the price, at checkout the price went up."

"No Ocen view. Clean room and amazing Staff."

"My family had a great day was a great location and a beautiful view"