柏尼塔温泉 4 星级酒店, HK$2,553 起

“I will never stay here again. I travel at least once a month and stay at many different properties, so I have a broad perspective on customer service and hospitality standards. I was charged additional fees that should not have been applied, and when I called to dispute them, the manager was rude, dismissive, and offered no apology or attempt to resolve the issue. As a local who spends money to enjoy a relaxing getaway, this experience was extremely disappointing. Unfortunately, I will not be……

“Everything was well maintained”

“The unit was very quiet and comfortable. I liked sitting on the screened lanai listening to the birds. There were a lot of woodpeckers in the area. If you own a bike, the Bonita Bay property would be a nice place to ride. Walking is great too. There were a few things that needed repair or updating. The unit was, however, sufficiently equipped and clean.”