“I will never stay here again. I travel at least once a month and stay at many different properties, so I have a broad perspective on customer service and hospitality standards. I was charged additional fees that should not have been applied, and when I called to dispute them, the manager was rude, dismissive, and offered no apology or attempt to resolve the issue. As a local who spends money to enjoy a relaxing getaway, this experience was extremely disappointing. Unfortunately, I will not be……
“I will never stay here again. I travel at least once a month and stay at many different properties, so I have a broad perspective on customer service and hospitality standards. I was charged additional fees that should not have been applied, and when I called to dispute them, the manager was rude, dismissive, and offered no apology or attempt to resolve the issue. As a local who spends money to enjoy a relaxing getaway, this experience was extremely disappointing. Unfortunately, I will not be……
Haleigh