「We arrived at excellence at 1pm. We were told that our room wasn't ready as yet. We were told check in was at 3 and to go have lunch till then. We got back to the front desk at 3. Our room still wasn't ready. We sat in the reception area for an additional two and a half hours. We had to go back to reception repeatedly to get any updates. First we were told it was a maintenance issue and they had to switch rooms. Then they told us it was being cleaned. We were told they would upgrade our room for...
「We arrived at excellence at 1pm. We were told that our room wasn't ready as yet. We were told check in was at 3 and to go have lunch till then. We got back to the front desk at 3. Our room still wasn't ready. We sat in the reception area for an additional two and a half hours. We had to go back to reception repeatedly to get any updates. First we were told it was a maintenance issue and they had to switch rooms. Then they told us it was being cleaned. We were told they would upgrade our room for...
Kevin Carl