虻田的公寓

"一切都很好，自駕過去會有服務人員趴車，ㄧ泊二食自助餐好吃，建議早點去位置才不會太差，飯店很多都是台灣人，有種回家的感覺"

"房間寬敞舒適，有獨立馬桶隔間。公用泡湯區很大還有露天風呂可以享受。入住櫃台服務也很周到，服務滿意。"

"房間舒適，服務優質。滑雪方便，雪具出租就在樓下，服務人員也會中文，真是太棒了"

"房間整齊乾淨，有大浴缸可以泡澡，也有公區域可以休息看窗景。窗外可以直接看到洞爺湖景色非常漂亮。另外預約飯店接駁也很親切又方便，還沒到check-in時間，也有服務我們載到溫泉街，行李直接送到飯店。服務很周到。"

"以日本標準，個別職員是沒禮貌的。在日本餐廳用膳時前台服務員十分不友善，以命令的口吻叫我們坐下等待。"

"很棒的體驗"

"飯店偏老舊，整體還算乾淨，房間都是湖景房非常漂亮，晚餐早餐中規中矩還行，庭院及公共區域相較其他飯店可能輸滿多的，如果價錢差不多可以考慮其他間"

"This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse. "

"員工超級熱情 餐點很好吃 整體語言能力非常流利"