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"Main building facilities/furniture in the room are worn out, toilet has foul spell, room is smaller the some similar size hotel. Minimum staff interaction as reception is just for checking in. . Train station is further away although one of the underground exit is nearby. The only convenience is the airport limo bus stops in front of the hotel. I travelled to Japan every year and there are better ones compared in the usual range of standard room price/style. Was Not a comfortable 2 night stay for me, so definitely not coming back. "

"The location for Hotel Gracery was very convenient. You are walking distance to the subway and to places of interest. The comfort double room is small so I would definitely get at comfort twin room for more room. I would definitely request more pillows and blanket."

"The room was clean and not too far from the main train station. Plenty of places to eat good food and had no issues checking in or out."

"Beautiful hotel, very comfortable room and quiet neighborhood which I loved. Excellent location, the train station is only a 5 minute walk away, the hotel provides toiletries and tea and coffee. were amazing and the staff superb. Will definitely stay here again for sure whenever I visit Tokyo. Definitely a 5 + star hotel "

"Breakfast was good, staff was courteous "

"Everything was excellent, they also help me very well on my forgotten items."

"Excellent location "

"Breakfast by voucher quite expensive so not utilised. Aircon a little variable and not adjustable."

"Very clean space a-swell as very helpful service whenever needed, highly recommend and will be visiting again."