Alberta Romantic Hotel

"The staff were very nice"

"Nice property close to airport. Great rooms, restaurant and lounge. Stayed here for a conference- great space and amenities."

" I phoned to say I’d be arriving late. It was a very windy, snowy night and the only parking was far away from the door. I parked. Got to the front entrance and my one bag would stay fixed in the To I’d the other. The Velcro was cold and wet and not sticking. I was trying to open the entrance door and my bag would fall. The lady at the front desk just sat there. No hello or support at all. Then I was given a room on first floor. I was a little out of sorts but as a single woman I was scared to be on the floor, then I was also in the construction zone. They called Sunday morning to see if I wanted to change and I had to get going so I said it was ok. Then, Monday, I walked up to drilling and renovation noise. I’ve been to your hotel about 3 times and been very comfortable. This time, not happy with the customer service and care. It would have been nice for the lady to help but coming to get the door. I kept pushing it the wrong way and was very flustered and cold and winded out. Oh well. "

"Nice and clean and staff was helpful "

"Amazing hotel. Stayed 5 nights for a convention and I would definitely stay again. Clean, spacious, affordable and friendly staff."

"Always a quiet great place to stay"

"Best"

"Yes"

"Would like to acknowled the hotel staff and especially Mark who helped my 87 year old mother,. thank you"