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“Unfortunately, our stay was very disappointing. We ended up checking out two days early because of a change in our work schedule. I only requested a refund for the one unused night, and both Expedia and the front desk initially indicated that this should be possible, pending management approval. After a long process, management ultimately refused the refund. That was extremely frustrating and left a very poor impression. There were also several issues with the room and property. The jetted tub……

“Very nice and cozy place to stay close to Torch Lake! Had a great front yard experience! Would definitely recommend A+++”

“This was the most unpleasant day I've ever experienced overpriced, cafeteria, restaurants, closing at odd hours the hotel charging you ridiculous incident fees in cash and then becoming a very big problem to retrieve your cash up on checkout for $200 to have a room that the TV didn't work and a in room refrigerator that the light wouldn't stop flickering is pretty ridiculous”

“Had a genuinely terrifying experience with no follow up from Hotel staff to make it right. I had a serious security incident. At 11:30 PM while I was asleep in my room 204, a front desk staff member, entered without me hearing any knocking, without notice or vocalizing who he was, and without my consent. I never received a call or email from the front desk saying their was an issue. I received no warning until my door was opened. This was unacceptable on every level and I am certain scared more……

“Nice and Clean. Nice simple breakfast”

“Staff is very rude at the front counter, and therefore made our stay very negative. Will not stay here again!”

“This is a clear cut resort stay. Not the most modern but if you're looking for a quiet place with more than just basic amenities then this is your place. The room has more than average space and is cozy. This is a great place to come back to after you've checked out the local restaurants and scenery.”

“Awesome!”

“Have stayed here many times before. Always clean rooms and friendly staff. Outstanding location. Highly recommend.”

“The room and bathroom were very clean. It was cozy. The bed might need to be updated. It had a squeak that was a little annoying. The woman who took care of the house was very helpful and friendly. The breakfast was very good! I thought it was a good value for the money.”

“The pictures online does not do its justice! Super clean cozy and reminds us of a place we frequent in bend Oregon called the lodge! Highly recommended.”

“The host was responsive and receptive to all our changing travelling arrangement and also very accommodating. Will definitely use property again in the future.”

“Steffen, the Host, was absolutely wonderful! His breakfasts were delicious. I had the most peaceful and pleasant stay and I would highly recommend The Charlevoix House. All the shops and beaches were within walking distance. I would also recommend the Mushroom House tour.”

“This is a quaint B and B. The room was small, but clean.”