Perfect place for holidays, delicious food, nice beach
Anna
於 2023 年 8 月住了 13 晚
10/10 優異
Dr. Josef
家人同遊
2023年7月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Marvellous location, beautiful beach, clean water; excellent food at the beach with stunning views and great service from an outstanding team. Perfect accommodation Overall a wonderful week. We will come back again soon.
Dr. Josef
於 2023 年 7 月住了 8 晚
10/10 優異
Bihter
家人同遊
2022年8月31日
讚好:整潔度和職員與服務
the best thing about this hotel; chef. He creates incredible miracles. The taste and presentation of the dishes is excellent, indistinguishable from a work of art. We stayed in the plunge pool room number 203, but I do not know if it is only in our room or if it is in all rooms. there was a sewer smell from the bathroom and the bathroom is 1.5 m2 or something. They should definitely intervene in this matter. It doesn't suit a hotel of this class. Apart from that, the employees are very friendly and helpful.
Bihter
於 2022 年 8 月住了 3 晚
6/10 一般
Dimitrios
家人同遊
2021年8月28日
Dimitrios
於 2021 年 8 月住了 4 晚
8/10 不錯
真實旅客
2021年7月27日
讚好:整潔度、職員與服務和設施服務
Good but expected more
真實旅客
於 2021 年 7 月住了 3 晚
8/10 不錯
peter
2020年10月9日
讚好:整潔度和住宿狀況
peter
於 2020 年 10 月住了 3 晚
10/10 優異
STYLIANOS
2020年9月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
STYLIANOS
於 2020 年 9 月住了 1 晚
2/10 很差
真實旅客
親子同遊
2019年9月26日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
Hotel was misrepresented as having a pool and a spa by Ebookers when neither were true. We had to pay to upgrade to have access to a room with a private pool which was ultimately unusable due to the water temperature.
Most frustratingly the customer service from the senior management team were simply appalling. Rather than discuss our concerns, they accused us of lying and used intimidating language/tone. 5 star service this is not. I would expect and have experienced better service in a Premier Inn!
In addition to the misleading advertising of the hotel, the hotel provided crib collapsed during the night with our infant son asleep inside it. Fortunately he didn’t suffer injury but again the hotel staff seemed entirely unconcerned about their failing. In addition to this, the hotel had set up the crib beneath a loose blind cord which further highlighted a clear lack of regard for infant safety.
The food was generally very good but the menu was relatively repetitive after the first couple of meals. Beware if you’re not comfortable around dogs that wild dogs roam the restaurant area during meal times. The Maitre D’ was probably one of the few members of staff who actually provided the level of service you would expect for a 5* hotel.
Stay elsewhere!
真實旅客
於 2019 年 9 月住了 3 晚
6/10 一般
真實旅客
2019年9月24日
讚好:整潔度和設施服務
不滿:職員與服務
Grds. liegt das Resort an einem tollen Strand und ist auch schön eingerichtet.
Wir haben ein Upgrade bekommen.
Nicht gefallen hat uns:
- Service im Restaurant: das Filet hatten wir medium, aber es kam well done. Und das hat der Ober mehrfach von sich gewiesen. Irgendwann eingesehen und es kam medium, aber danach war er quasi beleidigt. Der Chef müsste ich uns im weiteren bedienen. Insgesamt ist das Restaurant sehr teuer.
- Küchenausstattung: Töpfe und Pfannen, aber auch Salatschüssel & Co muss man extra anfordern. Es gibt dann die große Show und die Sachen werden extra gebracht. Übrigens ausschließlich IKEA, wie auch die Küche selbst.