We did not receive any email notification about instructions and password beforehand. No one try to inform us until we found out once arrived. So panicked and unpleasant experience.
Wai Man
於 2023 年 12 月住了 1 晚
ホテルカスタマーサポート 於 2024年2月2日的回應
Thank you very much for choosing our hotel.Thank you for taking time out of your busy schedule to provide us with your valuable feedback.We are very sorry that we could not meet your expectations regarding the password, despite your compliments.The entire staff will continue to make every effort to ensure that our guests have a pleasant stay.We look forward to serving you again.
10/10 優異
Hyunkook
家人同遊
2023年12月17日
讚好:整潔度和客房舒適度
출입번호 이메일 못받아서 전화 하니 친절히 안내해 주셨습니다 주말 끼고 가족여행 다녀왔는데 역에서 가까워서 편리했습니다
Hyunkook
於 2023 年 12 月住了 2 晚
ホテルカスタマーサポート 於 2024年2月2日的回應
저희 호텔을 이용해 주셔서 대단히 감사합니다.또한, 좋은 평가를 남겨주셔서 감사합니다.편안하게 지내신 것 같아 기쁘게 생각합니다.앞으로도 고객님께서 편안하게 지내실 수 있도록 노력하겠습니다.다시 한 번 방문을 진심으로 환영합니다.
Modern. Clean, spacious, easy to check in and out, perfect.
Diana
於 2023 年 6 月住了 3 晚
Hotel guest support 於 2023年6月28日的回應
Thank you very much for choosing our hotel.We also thank you for choosing our hotel for your trip.We are very pleased that you enjoyed your hotel stay with us.We will make every effort to make your stay with us as pleasant as possible, and we look forward to your continued patronage.
10/10 優異
Arthur
家人同遊
2023年4月1日
讚好:整潔度和住宿狀況
Like that it's close to a lot of eateries, onsens and mall.
The only down side no parking on site but coin parking is super close by.