Only one staff person in the building running ragged.Only the lobby was kinda clean. The elevator floor looked shady. We questioned if it was safe. Upon entering the room all we smelt was strong marijuana and strong overpowering perfume. The room looked dirty. We went to the pool as the kids wanted to swim. Asked for towels but were told it would be 30 minutes. After waiting and getting to the pool. The entire pool area looked as muddy dogs had shook off all over the room. It appeared like there was scum everywhere. It smelt of bleach and chlorine. After a 5 minute dip the children came out smelling like dirty feet. We immensity went back to the room. Upon entering the bathroom we found a layer of dust and dirt across the toilet. The bathtub looked as it had been patched several times. The paint was peeling off the floor of the tub. It was orange red color in spots. We tried to turn on the shower to rinse off the bathing suits but it would not come on. After a few minutes it started to work. We questioned if we should stay…but after peeling back one of the bed sheets to find nasty yellow spot with red in it on the sheet we could not get out of there quick enough. We immediately gathered our things and left. The girl at the desk apologized and helped email pictures to the manager. She said we would have to email Expedia about a refund. No help to find another place to stay…we ended up driving home three hours wet and cold.
Melissa
於 2024 年 4 月住了 1 晚
10/10 優異
Dorothy
家人同遊
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Great size room! The bed was very comfortable with great pillows!! Perfect night sleep
Dorothy
於 2024 年 4 月住了 1 晚
6/10 一般
Seba
家人同遊
2024年4月7日
不滿:設施服務
The pullout bed was terribly uncomfortable. There was no room number sign outside our door. We obviously figured it out. But it would have been nice to have a sign. It was tease quiet and a great location.
Seba
於 2024 年 4 月住了 1 晚
6/10 一般
Stacy
2024年4月7日
讚好:整潔度和職員與服務
Great staff, average property,
Needs updating
Stacy
於 2024 年 4 月住了 1 晚
10/10 優異
Tracy
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Na
Tracy
於 2024 年 4 月住了 1 晚
8/10 不錯
EDNA
親子同遊
2024年4月1日
讚好:整潔度、設施服務和住宿狀況
My family and I reserved at studio suite. It was spacious enough for a family of 5. The reasons we didn’t rate this hotel an excellent was because in the whole unit there was 1 tiny garbage can. There wasn’t even a garbage can in the bathroom which made it uncomfortable to dispose of trash easily. We had to improvise but it’s things like this that make that difference between an excellent rating vs a good rating. We shouldn’t have to improvise or figure out how to make our stay comfortable. We also had a leak from the shower head which caused water to fall outside of the tub. The hotel had a convenience shop in the lobby which is nice but the prices deterred us from buying much. I bought a Stella for almost $9 (more than a bar or restaurant). The hotel has a small pool which is nice for the kids. They also serve breakfast. Overall, our stay was decent and I would book this hotel again.
EDNA
於 2024 年 3 月住了 2 晚
6/10 一般
Samantha
2024年3月30日
讚好:整潔度和住宿狀況
不滿:職員與服務
The young lady at the front desk with clear glasses prob late 20s early 30s is rude to her customers and I won’t be coming back because I do not accept attitude and disrespect
Samantha
於 2024 年 3 月住了 1 晚
10/10 優異
Kelsie (Syracuse)
親子同遊
2024年3月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I think only one elevator was working so took some time but a good stay overall.