Cleveland Brandywine Falls Hotels

"Room was not cleaned good found someone’s pants behind the bed. All the hallways was dirty"

"some sketchy stuff occurred during my stay where someone was repeatedly banging on the door of the room by me around 1 in the morning and after about 8 minutes of it, I called the receptionist and all he said was “i’ll see what I can do about it…”. "

"We booked our stay because of reviews on this app, the price and the amenities for our family. I didn’t know I needed to call but apparently I should’ve because it’s one of the busiest hotels in the area hosting multiple huge events in one weekend. Sadly we landed on a weekend when a massive pro-life convention was going on. There was not enough staff to handle this crowd and regular guests. The reception food was never filled after the first 30 minutes, there was no seating other than the restaurant forcing you to order food, we had to sign up to swim and one day there weren’t any available slots, the next day they closed it due to a bodily fluid accident. Breakfast was similar to the reception- food was not restocked, there was one chef behind the counter, no yogurts, minimal fruit. There were no quiet hours so the atrium noise was heard in the living room area forcing our family to share the one bed in our bedroom, pull out couch bedding does not stay in the room, and the rooms do not have bathtubs (applicable if you have a small child). I hope this helps the next family! Overall, I’d say it’s probably wonderful for an event, but very poor choice to stay as a family. "

"The room was not that clean and the drains kept backing up. There was a condom in the freezer. The room phone did not work. I told the staff the next day. "

"Horribly nasty. I walked in looked at the room took pictures of the filth and walked out . They were rude and didn't want to refund me. I never stayed there. Dog piss on the sides of the bed, stains in the sheets, poop on the sheets , floors were disgusting and sticky. . the only chair in the room had fresh white stains and God knows what that was in it. Curtains were filthy with what looks like old blood on it. It was horrible. I've put in a dispute. Unless you don't mind sleeping in or on God knows what, don't go there"

"We requested a king size bed. We received a queen size bed. When we approached the front desk, they said they had no control over what room was booked. We could not find any ice machines that worked in the hotel. It seemed to be more of a nightclub /convention center than an actual Holiday Inn hotel . Very disappointed will not stay at that hotel again."

"Room was very clean. Breakfast was okay"

"I tested well. Very peaceful."

"Everything was worth the visit and I plan to visit again soon "