Isla Mujeres Capitán Dulché Museum Hotels

"The hotel was incredible we will certainly be planning a return trip in the future. The food was absolutely incredible, particularly breakfast and lunch. The breakfast buffet is luxurious with the perfect blend of classic breakfast items, a beautiful fruit platter and classic Mexican dishes. Lunch you can order to your sun lounger or go to the restaurants. The poke bowl, pork tostones, chicken burrito and prawn tacos where some of our regulars and were always delicious. The staff were attentive and would always go the extra mile. Karen and Karim were both standouts for us and they really made you feel special weather it was there attentive nature or just their genuine interest in conversation. The drinks are also great, The mango margaritas were particularly exceptional. We honestly had the best time. The rooms are beautiful and bed was super comfy. My one very small criticism is there is nowhere to hang bath robes or clothes you want to steam (there's a steamer in the room) we ended up hanging clothes precariously on light fixtures but that was a very very small problem with an otherwise perfect room. And any issues you have the front desk are always willing to help and fix them for you quickly. We had problems with plugs in the bath and sink and were both fixed within a few hours. I'd suggest some small hooks in the room that would really help the functionality of the space. Ultimately you will not regret coming here it is a peaceful paradise."

"Amazing property with great staff. Highly recommend. "

"The hotel has an excellent staff. The pools are beautiful. The food was good. "

"Great location! You get a voucher for breakfast at Lorettas which is DELICIOUS and i cannot recommend enough. Beach there is gorgeous and staff is lovely. They let us check in early (yay) which was very accomodating and so kind and polite staff. Clean, comfy beds and great room. Only thing is a little bit overpriced for the room (no balcony or outside space) but besides that so good!!! "

"Great house for our first visit to Isla! Plenty of space for 4 couples. Great pool and rooftop deck/pool. Walking distance to some good restaurants. Stunning view of the ocean from rooftop pool. Great communication with host and house manager. "

"The ocean view king room is in a state of disrepair. The balcony door does not latch, so a slide lock was added but this does not seal it enough to keep out the stink from the sewage treatment plant. Blinds covered in handprints, grubby walls, water damaged main door, heavily corroded bathroom mirrors, no hot water and a very sad breakfast to boot. We prepaid for one week and left after one night - the property refused any refund (all the booking options we saw were non-refundable) BEWARE."

"This is on the low-key southern end of the island. If you want tranquility and views, this is perfect. "

"Property was very welcoming towards our toy poodleggt"

"3 weeks before our trip the property reached out saying there was a "glitch" and we would no longer get the 4-bedroom unit on the first floor we paid for. Instead they downgraded us to a second floor 3 bedroom unit with double beds instead of queens. Without any mention of monetary compensation. It took over a week of pleading for them to change it to a 3 bedroom with queen beds. "