Search Motels in Central America

"Room Cleanliness 8/10 Lobby Cleanliness 9/10 (Probably the most upkept part of the hotel) Pool Loungers 4/10. Pool 7/10 - the pools were big, but the tile felt slimey. Got the ickies towards the end. Beach view was really nice. Drinks were 9/10. Buffet 5/10 - Food tasted a day old and bread was stale. The fruit was fresh but everything else was mid. The tables and chairs were super dirty and stained, i mean at least get new covers. The restaurants in the hotel were super mid and furniture looked dated. Spa was a 2/10. Smelled soooo gross in the womens lockers, like urine & mold - the smell of musty towels and sewage. Usually when you walk into a spa it smells like Eucalyptus or Lavender in the lobby. Not the case here. They take you through a water journey which is Sauna- if you do a couples massage be aware if someone has the same slot as you they will join you. Massage was whatever - paif extra $80 for hot stones and was underwhlemed. The table where they give you a massage wasnt covered and i just didnt trust the cleanliness at all. The water in the hot tub and tile was also slimey. I asked for my money back of course they said no. Disappointed for sure. But overall we made the best of it. Not the worst, but definitely not 4-5 or 5 star hotel. Definitelu Mid and in DESPERATE need of updates."

"Very beautiful resort, Beautiful beaches and lots of amenities!"

"The resort is gorgeous and very well maintained. The beach was not as pictured and was very disappointing. The water is shallow and more like a bay than what I was expecting. Maybe that's on me for not understanding the location, but the pictures are misleading. The vegetarian food options are very okay, but the staff was always willing to work with me. The entertainment department is a bit lacking each night as well. The most fun we had was at karaoke but that was for one hour on one night. Overall amazing place and the room was great. Customer service was top notch!"

"It was to wind so we weren’t able to snorkel and was really looking forward to it. We have stayed here a few times and really like this property! Monkey’s every day and the forest walk is great! The Mayan show, every other night is great. The evening entertainment is some of the best! Services at the restaurant and bars are pretty good you just have to remember Mexican time is slower and more relaxed. The piano singer was very good!"

"Overall great property. Food was great, pool area was well maintained and the staff were very friendly. Had a blast doing the obstacle course. Lots of seating options and the food served by the pool was very convenient. Kids also had a blast at the kids club. 10/10 experience."

"Everything about this resort was fantastic. From the moment you arrive, you are greeted and welcomed by the very passionate staff who will gather your luggage and place them in a secured holding zone until check in. We arrived around 10:00am and check in time was not until 3:00pm. The concierge handed us towel cards and VIP cards that came with our specific room. We were able to enjoy every amenity on the property including the restaurants, buffet, pool, beach, and bars while we waited for check in. This trip was for me and my wife’s anniversary, in which the staff made very special for us with a personalized banner to put over our suit door, a bottle of champagne, and plate of chocolate strawberry’s with “Happy Anniversary” written in chocolate on the plate. The best restaurant was Azul, an Asian influenced menu. I would rate 7.9/10, the Italian would be second best (7.5/10) followed by the Mexican restaurant (7/10) and ending with the buffet (6/10). It is as good as you would expect dining for masses (think of cruise cuisine). Room was very clean, the bed was decent. The AC is very cold, but I am a warm body and woke up every day sweating. The only complaint I have is the very persistent sales people at the beach that hound you to purchase whatever they’re selling. The masseuses can also be a bit pushy to get bookings. It does get a bit agitating especially when you are just wanting relax and enjoy the beach and/or pool. Total overall resort rating 9.8/10. Will return !"

"The staff were all very nice and the hotel was relaxing and fun! My only suggestion is put a vent to avoid flies and birds going inside the buffet area. "

"Great stay. "

"This hotel is excellently located in a modern part of the city, within walking distance to the old town and to the metro. Bus line 7 across the street will easily take you to Chapultepec Castle and to the Anthropology Museum. We felt totally safe walking to the Angel of Independence Monument where people gather in the evenings. Also, this hotel is the pick-up point for most organized tours. Our room was large and totally functional. We took the breakfast option and were pleasantly surprised to find out that it also came with a snack service in the evenings. The food was amazing in both cases, our congratulations to the chef! On our last day, the hotel provided a taxi to the airport at a fixed rate of 400 pesos. We had a wonderful stay in Mexico City and highly recommend this hotel to future travelers."