北京承恩寺附近酒店

“Nice and friend staff ”

“很好”

“It's my first business trip to Beijing. After seeing the prices of the rooms, I already knew I couldn't expect it to be like other 5-star hotels I've stayed in. Still, this one fell short of expectations. The disappointment started when we checked in. There was barely any eye contact from the gentleman, not to mention a smile that one would normally expect from someone working in the hospitality industry. We raised a few questions and requests, none of which was given a positive response……

“The bed is very old, mattress make noise when turning. Cannot sleep.”

“酒店設備新穎, 客房寬敞安靜, 住起來很舒適, 但員工雖然積極熱情但比較年輕缺乏經驗, 早餐品項較少,服務面上還有不小進步空間。”

“Very clean, nice breakfast, they let us do a late checkout. One thing confusing is that Expedia gives the address of a concert hall and the phone number is the main office instead of the hotel. But the vital is just around the corner.”

“住的不错 前台的Iris 和 Ethan 很热情招待。知道我第二天的商务活动比较晚，特别同意我可以在12点后才退房，第一同意之后，当我很难为情的提出希望更晚点时，Iris也帮我申请做到了。非常感谢，一次不错的体验。 ”

“Friendly staff and room clean ”

“很好”