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"Staff were great! Clean facility. Lots to do. "

"This resort truly exceeded our expectations. The Wi-Fi was excellent, and we loved the evening concerts, which added such a special atmosphere to our stay. The design of the resort is absolutely gorgeous and very well thought through—despite the resort hosting many guests, it never felt crowded. Only at the buffet could you occasionally sense how many people were there, but everywhere else there was so much space that it always felt calm and comfortable. One of my favorite parts was sharing the resort with the incredible wildlife living in the surrounding jungle. We saw iguanas, coatis, monkeys, and sereques every day—it was amazing to coexist so closely with these animals. The walking trails throughout the property are beautiful and perfect for relaxing strolls. The staff were exceptionally well trained, warm, and courteous, making the experience feel truly five-star. The buffet was outstanding, with an impressive variety of delicious food and new options every day, including plenty of vegetarian choices. Even the presentation stood out—you can tell you’re in a luxury resort by the beautiful dishes the food is served on, honestly nicer than what I have at home. Overall, the service and food are outstanding, and this resort delivers a true five-star experience in every detail."

"The staff is great, helpful and kind at all times. I will recommend this site to friends and family."

"The toilet has this constant odor like the gray water is backing up."

"1. The safe is useless as it is not attached to the closet structure. 2. The wristband used to open the room is not reliable, and it is not a convenient way to open the door. 3. Housekeeping visits were very late twice"

"The staff are great! The bar tender at the pool was amazing!! Food is excellent and lots of variety Really loved that you don't need to make reservations for any of the restaurants. I would go back here! "

"Beautiful property and wonderful service. The hot tubs were not heated in multiple areas and the hot tub on our balcony was not working. The food was OK, but not as good as what we have had in comparable resorts in Mexico. "

"Great experience!!! Would definitely go back!"

"Great place clean rooms, good amenities and friendly staff"