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"Very friendly and helpful staff. Beautiful resort. Would recommend to anyone. 10/10"

"The whole experience was amazing, the message at the Conrad Spa was out of this world, the service and attention to detail from the staff was beyond incredible, I had small accident while at the pool but the staff was beyond helpful. We took this trip around our 4 year old daughter and she loved the kids club and the kids pool. The only complaint I would have is that my wife as a vegan really had a hard time finding food options throughout the day. The reservation restaurants were amazing and had plenty of options to choose from. Overall it was an amazing experience. Thanks to the amazing team "

"I love this place, I was amazed how good the breakfast was for us. I am a very picky eater and my breakfast was never burnt and was cooked perfectly. The reservations for the dinner restaurant was fast and easy by text message on WhatsApp. The only thing I did not like was the food at the dinner restaurant. The food did not meet my expectations. The vip restaurant called the Nest was beyond my expectations and love that restaurant. Love that it had day care for the kids while we eat Beach was beautiful and clean. No matter the situation the staff is always smiling and doing their best. No complaint against them. I would recommend this place again with VIP and the nest restaurant. I also want to mention the gym was very clean and the equipments doesn’t have rust like other resorts. This will be my go to resort "

"This property is perfect for couples who need to get away. It’s beautiful, clean, and provides anything you could need. Their staff is hands down the most amazing people. They work so hard everyday to ensure the resort is immaculate and that your stay is flawless. Would definitely return. "

"Clean room. The room was pretty big. Staff were very friendly, helpful. The property was beautiful. Some rooms might be outdated. The food was a disappointment. Wish there’s more authentic Mexican food."

"My concierge David and all staff were the best! ♥️"

"There are so many pools at this resort that crowding doesn’t seem like a problem! The resort is so big, there’s always something to do! We went for our honeymoon and enjoyed every bit of this place. It was also our first time in Mexico and at an all inclusive resort and i couldn’t be happier with Barceló Maya. Will probably only be going here from now on!"

"the spa was nice and relaxing"

"The entire staff was very friendly and welcoming. I felt well taken care of from the moment I walked in until the moment I checked out. "