「Unfortunately, a terrible experience from the beginning... Prior to even arriving to the hotel, I (nor expedia themselves) could get ahold of the hotel.... (they advertise airport shuttle can be arranged which was the reason I wanted to get ahold of them and to confirm my reservation as well) but they have no correct form of contact on their website, instagram, or expedia page. Tbh I don't even understand how Expedia can sponsor a hotel they do not have a proper phone number or email of.... THEN...
「El hotel efectivamente está a pie de playa. Tomar la clase de Yoga a las 8 am enfrente del mar, de verdad que es una delicia y vale toda la pena del mundo. El cuarto super amplio y limio, me gustó mucho, aunque ya tiene algunos temas de mantenimiento, Desafortunademente el sargazo está fuera de control, sin embargo nos dieron acceso a un parque con cenotes (casa Tortuga) y estuvo increíble. El desayuno incluido también nos encantó. Ojalá puedan hacer algo con el tema del sargazo porque si es...
「The resort is nice! Food and activities were great. And a big shout out to my concierge AUTURO for doing a great job and making my gf birthday special! And also Julian at the bar by the lobby! Will def stay again! RECOMMEND!!」