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"Positives: Great location for us. Comfortable bed. Easy check-in. Nice gathering spaces in lobby. Negatives: Dirty towel, no drinking glass or cup in the room, request for clean towel never met, very slow elevator service, mediocre breakfast. "

"Staff is always very friendly and kind always helpful when an extra hand is needed with luggage etc The grounds are beautiful so many places to take pictures The rooms are so clean and the views of the city are breathtaking. There's not a reason not to stay here"

"Great place we always use when visiting Boston. Opens up next to George Howell Coffee which is always a treat. The staff are responsive, the rooms clean, and the location is excellent (next to Emerson, china town, the commons, newbury street, etc.). "

"Great Central location. Very clean and roomy hotel rooms. Beds were very comfortable but not enough blankets. We were cold every night and the heat dial didn't turn on. I slept in my coat the last night. Some of the desk staff were 5 star professional and helpful and courteous, even though they were often the only one at the desk with a big line of guests waiting. Others were disinterested and made it clear they did not want to work there. Hotel was very clean. Breakfast was beyond minimal (eat out). They held our luggage in a secured room after checkout, easy to check in and out. Lobby had a wonderful warm fireplace, nice furniture and option to buy snacks. Biggest complaint, hotel walls were tissue paper thin and you could hear everything neighbors did including couch and run water. Didn't check out the gym. Price was very reasonable for the area."

"Food in the restaurant was mediocre"

"Great staff. Clean room "

"Room could have had a fridge. Food in restaurant was excellent. Price very steep. Especially breakfast"

"Such a beautiful hotel. The room was super clean. Parking was easy. Will definitely stay again"

"Real Cool Spot, Nice Amenities"