“We were a family of 8 staying for the first time at The Emory and all the staff were so welcoming and kind. The hotel itself is fairly new and in a great location across from Hyde Park. The rooms are a great size and the ABC Kitchen restaurant was great for dinner and breakfast. The only down side was the roof top bar which is very small and couldn't accommodate our group size but we enjoyed a drink in the ground floor bar. Friendly and knowledgeable staff. We will be back, Thank you”
“This is the loveliest hotel I’ve ever stayed in. Period. It embraces old world England yet offers all the modern amenities. It feels, tastes and embraces all things British which I loved. Yes, it’s very expensive but, in this case, I felt it was worth it. ”
“Hotel is newly opened, nice environment and excellent location. However, not enough caring as 5-star Hotel, can’t find TV remote control in the room, no coffee mixer / spoon, no trash in the room, only one in toilet.
The most important for me, cannot connect wifi in my room, only able to connect the main hotel wifi, but coverage so bad and always disconnected.”
“Wir waren fünf Tage als Paar im Mandarin Oriental in London und haben uns sehr wohl gefühlt. Das Hotel ist sehr einladend und die MitarbeiterInnen waren jederzeit zuvorkommend und freundlich. Das Zimmer war schön gestaltet und äußerst sauber. Alles war super modern eingerichtet. Es entsprach alles unseren Erwartungen und wir würden jederzeit wieder ins Mandarin Oriental einchecken!”
“The service was exceptional. On the second morning I was woken by the sounds of construction taking place in the room above mine. It went on for hours. When I informed the staff at reception, with my permission they moved my things to a suite while I was out. I was traveling alone so the suite wasn't essential, but I appreciated the gesture. All of the staff was very kind and welcoming. A steak ordered from room service at 2 AM exceeded expectations. A great experience overall. ”
“Another great stay at The Dorchester. Incredibly well looked after and the rooms were lovely and comfortable. You can’t hear anything in the rooms which is really relaxing. Looking forward to our next stay in November. ”
“Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. ”
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."
"The bed is very comfortable. Is a highlight of the hotel. Also location wise is perfect for people travelling to the airport too. The only thing was the hot water either super hot or none. Is hard to adjust for the shower to a suitable temperature for a shower. "