Americinn Crystal hotels

"Upon arrival while checking in, one of the staff informed me that “there were no standard rooms” and that I would be upcharged for a double room. I booked through Expedia and it indicated there was a standard room available. Luckily someone else at the front desk informed the other person that my room should not be upcharged. I felt unwelcome at the jump, especially after my overseas flight had just been cancelled at the last moment making me scramble to find a place to stay. It was not a great start to my stay at this resort. "

"Friendly bar tenders, great breakfast, location on Skywalk and not far from the light rail station."

"Friendly staff, kim helped us on our check-in "

"We stay once a year but the pool seems to always be closed. I was over charged for our deposit since we weren’t asked if we’re leaving our car or needing the shuttle. "

"Clean and comfortable room, great location, staff were wonderful. "

"Yes. Room was a handicapped room, shower only 1 person at a time. Staff should have made us aware and we would've upgraded to a 2 person room. Plenty of shopping. Not pleased 😕 "

"Great Location, worth adding the breakfast it was lovely. Beds comfortable and staff very helpful "

"clean, quiet, good breakfast, nice rooms!"

"Room was clean, vouchers for drinks and breakfast, and was the perfect stop on our trip! Only hiccup was too many kiddos in the pool to enjoy it! Maybe longer adult pool hours! But that is just me being picky!"