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菲威特爾會安酒店的評價

4 out of 5
菲威特爾會安酒店
Au Co, Cua Dai, Hoi An, Quang Nam

評價

8.8

優異

10 分評分，優異；25 則評價中有 12 則" "
8 分評分，不錯；25 則評價中有 10 則" "
6 分評分，一般；25 則評價中有 3 則" "
4 分評分，欠佳；25 則評價中有 0 則" "
2 分評分，很差；25 則評價中有 0 則" "

9.0/10 

整潔度

9.6/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 4 晚
Yen 於 2020年1月31日的回應
Thank you for your review Best Regards,

8/10 不錯

Iino

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
スタッフの方々がとても良くして下さりました。 自転車、バイク、シャトルバスなどの利用が出来ました。屋上からのプールの眺めはサイコーでした
於 2024 年 3 月住了 6 晚
Fivitel Team 於 2024年3月29日的回應
Thank you for staying with us

10/10 優異

Hedvig

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hyvin ystävällinen ja avulias henkilökunta, Sen ja Vy palvelivat meitä majoittumisen ajan. Erityisesti infinity pool teki vaikutuksen! Sijainti kiva meren rannalla, vanhaan kaupunkiin kuitenkin pääsee näppärästi taksilla tai pyörällä.
於 2023 年 11 月住了 4 晚
Fivitel team 於 2024年1月8日的回應
Thank you for your review

10/10 優異

Danielle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fivitel Thank you!
From the time we stepped into the foyer we knew we had picked the right hotel. Sen and the team at reception could not be more helpful and they are a credit to this hotel. The room was cleaned daily, the breakfast has a wide variety for all tastes. The hotel has a private beach across the road where we spent many days. They have a rooftop pool which has an amazing view. They have a complimentary shuttle to The old town centre at 4:30 daily. We used the push bikes regularly to dinner 5 minutes down the road there are an abundance of restaurants. We even extended our time at the hotel twice. Again thank you Sen and the team for a memorable stay. We will be back!!!!
於 2023 年 7 月住了 3 晚
Fivitel team 於 2023年8月12日的回應
Thank you for your review

10/10 優異

crystal

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff nice and friendly, buffet breakfast beautiful and close to beach
於 2023 年 6 月住了 4 晚
Fivitel team 於 2023年7月13日的回應
Thank you for your review

8/10 不錯

Patrick

伴侶同遊
讚好：整潔度和職員與服務
Staff and management were professional and with good language skills. Obliging and attentive at all times. Good breakfast buffet and free outbound taxi supplied to town centre daily.Distance to Hoi An was considerable and not an easy walk. Hotel itself seemed to be in an empty redevelopment area with not much going for it but a small pleasant beach. I had to complain about some very annoying plumbing noises that had obviously been ongoing for some time .Notwithstanding all this, it was a comfortable stay and the rooftop pool, though small was a treat.
於 2023 年 3 月住了 4 晚
Fivitel team 於 2023年3月18日的回應
Thank you for your review. Best Regards,

8/10 不錯

真實旅客

於 2020 年 3 月住了 9 晚
Fivitel Team 於 2020年4月4日的回應
Thank you for your review Best Regards,

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tout était bien mais nous avons été obligés de changer de chambre a cause de la literie qui est à améliorer.
於 2020 年 3 月住了 4 晚
Fivitel Team 於 2020年4月4日的回應
Thank you for your review Best Regards,

8/10 不錯

Danny (Darwin Australia)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly helpful staff , nice breakfast, nice facilities,nice pool, nice beach across the road. Area around the hotel is still developing so not a lot around the area, a few small restaurants.
於 2020 年 3 月住了 2 晚
Fivitel Team 於 2020年3月16日的回應
Dear Danny, We are delighted that you had a wonderful stay. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely,

10/10 優異

SATOSHI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
また行きますよ。I will go again.
於 2020 年 3 月住了 12 晚
Yen 於 2020年3月14日的回應
Dear SATOSHI, We are delighted that you had a wonderful stay. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely,

8/10 不錯

Terence

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall good experience
The front desk does a great job making sure everything is taken care of. The continental breakfast is decent, especially if you like fresh fruit. The views from the roof top pool are spectacular. A bit of a distance from the market, but still pretty easy to get to. We would stay there again
於 2020 年 2 月住了 4 晚
Yen 於 2020年2月16日的回應
Dear Terence, We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely,

8/10 不錯

Jiae

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
조용하고 무료셔틀이용에 수영장도 좋았습니다. 전용비치에서 아이들과 놀기도 좋았고 다만 수압이 약했습니다.
於 2020 年 1 月住了 2 晚
Yen 於 2020年1月24日的回應
Thank you for your review

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2019 年 12 月住了 7 晚
Yen 於 2020年1月1日的回應
Thank you for taking the time to review our property

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
ดีแต่ต้องปรับปรุงอาหารเช้า น้ำในห้องค่อนข้างเบาพนักงานให้คำแนะนำดี อยู่ก่างจากตัวเมือง 5กิโลเมตร แต่มีบริการรถรับส่ง
於 2019 年 12 月住了 1 晚
Yen 於 2019年12月15日的回應
Thank you for taking the time to review our property. We truly value your opinions and we will use them to improve our guest comfort. On behalf of Fivitel Hoi An Hotel, we would like to thank you for your review . We look forward to welcoming you again soon. Best regards,

10/10 優異

Aage-Henning

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Heidi og Aage Henning Ahlgren
Utrulig vennlige ansatte. Blide, godt humør. Storkoste oss. I nærheten grei strand og en skredder som fikset det meste til ok priser. Tidligere lå vi p Hoi An Resorts, men trives bedre her. Luzzie i resepsjonen var i veldig godt humør, men egentlig var alle det. Kjempe plass. Gratis sykler. Ps. Ikke bestill biff, sei som juling, men resten er bra.
於 2019 年 11 月住了 6 晚
Yen 於 2019年11月12日的回應
Dear Aage-Henning, We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely,

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
위치만 빼면 좋아요~^^
於 2019 年 11 月住了 4 晚
Yen 於 2019年11月22日的回應
Thank you for taking the time to review our property. We look forward to welcoming you again soon. Best regards,

6/10 一般

SonMichael

商務旅客, 多人同遊
讚好：整潔度和職員與服務
Friendly staff. Average facilities and amenities for the reasonable price. Higher rooms on ocean side would be recommend. Beach is across the street about 700 feet walk. New hotel is being built across the street. Very cute little swimming pool on rooftop with nice view of the ocean and sunrise.
於 2019 年 10 月住了 2 晚
Yen 於 2019年11月2日的回應
Dear Son Michael, Thank you for taking the time to review our property. We truly value your opinions and we will use them to improve our guest comfort. On behalf of Fivitel Hoi An Hotel, we would like to thank you for your review . We look forward to welcoming you again soon. Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic value
Really enjoyed my stay here... Quiet location, with short walks to beach/restaurants/shops; free area shuttle & bicycles also offered... Lovely rooftop pool with ocean view... Great breakfast spread (but could do without the massage/spa sales-push while eating!?)... Many thanks to the very friendly & attentive lobby staff-- I especially miss Lotus' warm welcomes!
於 2019 年 10 月住了 2 晚
yen 於 2019年10月30日的回應
On behalf of the whole team of Fivitel Hoi An Hotel I would like to thank you very much for taking the time to share your experience with us. We are delighted to hear about your lovely experience and it makes us happy to know that you have enjoyed our services and facilities. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. These positive comments will help us with our continuing effort to improve the service quality. Hoping to have the chance to welcome you back soon. I wish you a very nice time. Best regards,

10/10 優異

Tom

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel
Great place wonderful value for money
於 2019 年 10 月住了 1 晚
Yen 於 2019年10月20日的回應
Dear Tom, Thank you for taking the time to review our property. On behalf of Fivitel Hoi An Hotel, we would like to thank you for your great review. We look forward to welcoming you again soon. Best regards,

8/10 不錯

Sunjae

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Yen 於 2019年10月20日的回應
Dear Sunjae, Thank you for taking the time to review our property. We look forward to welcoming you again soon. Best regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Alles bestens
Die Zimmer sind sehr schön und das Personal sehr freundlich. Allerdings wurde ich immer wieder morgens von schreienden kindern und lauten gästen geweckt! Der Pool ist klein aber fein!
於 2019 年 10 月住了 1 晚
Guest relation manager 於 2019年10月15日的回應
Dear Alles bestens, Thank you for taking the time to review our property. We are delighted to know that you have enjoyed not only our services but also our truly friendly and helpful staffs. We truly value your opinions and we will use them to improve our guest comfort. On behalf of Fivitel Hoi An Hotel, we would like to thank you for your great review. We look forward to welcoming you again soon. Best regards,

10/10 優異

Nicole&Andreas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was superb. Actually we planned to stay just 4 days but because the hotel was so nice and the staff so friendly, especially Lotus and Thy Thy :) we decided to extend our stay. It was so relaxing and perfect. Far away from then hustle and bustle of Vietnam. Breakfast was really good, the pool and private beach area as well. Just one small thing: please don’t change towels every day for economic reasons. Just let the guests decide when it’s time to change :-) If ever again in Hoi An we would definitely stay again.
於 2019 年 10 月住了 4 晚
Customer service Manager 於 2019年10月10日的回應
Dear Nicole&Andreas, Thank you for taking the time to review our property. We are delighted to know that you have enjoyed not only our services but also our truly friendly and helpful staffs. We truly value your opinions and we will use them to improve our guest comfort. On behalf of Fivitel Hoi An Hotel, we would like to thank you for your great review. We look forward to welcoming you again soon. Best regards,