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关于丹昂帝朗酒店的点评

4.5 out of 5
丹昂帝朗酒店
170 Vo Nguyen Giap, Phuoc My Ward, Da Nang

点评

9.2

非常棒

10 分 - 超赞。46 条好评，共有 73 条点评" "
8 分 - 还可以。23 条好评，共有 73 条点评" "
6 分 - 一般。2 条好评，共有 73 条点评" "
4 分 - 很差。1 条好评，共有 73 条点评" "
2 分 - 糟糕。1 条好评，共有 73 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Wing Man Joanna

2023 年 4 月入住 1 晚
Nhi P 于 2023年04月28日 的回复
Dear Wing Man Joanna, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Yin Lam

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 3 晚
Nhi P 于 2023年04月25日 的回复
Dear Yin Lam,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

6/10 一般

KA YEE

10/10 超赞

Kanako

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Nhi Pham 于 2024年05月22日 的回复
Dear Kanako,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

stephen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All staff including management was so nice and helpful.
2024 年 4 月入住 7 晚
Nhi Pham 于 2024年05月8日 的回复
Xin chào stephen,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Joanne

与配偶出行
It was convenient
2024 年 4 月入住 2 晚
Nhi Pham 于 2024年04月24日 的回复
Dear Joanne, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Chi Hong

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Radisson brand has lived up to the expectation. Homey feeling if you have stayed in Radisson brand hotels before.
2024 年 4 月入住 2 晚
Nhi Pham 于 2024年04月8日 的回复
Dear Chi Hong,We're delighted to hear that your experience at our Radisson hotel met your expectations and provided a homey feeling. Maintaining the standard of the Radisson brand is our priority, and we're glad to have met your needs. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Chris

满意：清洁度、员工和服务、住宿条件和设施
I love this place. Friendly staff- conveniently located across the beach and very close to downtown’s entertainment
2024 年 2 月入住 3 晚
Nhi Pham 于 2024年02月27日 的回复
Hi Chris, we appreciate your kind words and 5-star review. We're so glad you enjoyed our convenient location and friendly staff. Looking forward to welcoming you back soon!Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

6/10 一般

Ekaterina

满意：清洁度、员工和服务、住宿条件和设施
Nice hotel, loud area
Nice hotel by the beach but seriously loud in the evening with club music from outside pumping till early morning - rooms aren’t well insulated so you can really hear the bass rumble when you’re trying to sleep. Other than that good hotel
2024 年 2 月入住 2 晚
Gary Theng - General Manager 于 2024年02月23日 的回复
Dear Ekaterina,Thank you for your review! We appreciate your feedback about our nice hotel located by the beach. We apologize for any inconvenience caused by the loud club music from outside that affected your sleep. We will take your comments into consideration and explore ways to improve the sound insulation in our rooms. We're glad to hear that overall, you had a good experience with us. Your input is valuable, and we hope to welcome you back in the future.Thank you,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beach front, good amenities, all you would want from a stay in Danang
2024 年 1 月入住 3 晚
Nhi Pham 于 2024年01月26日 的回复
Dear Valued Guest,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

viet

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staffs are very helpful
2023 年 12 月入住 4 晚
Nhi Pham 于 2024年01月25日 的回复
Dear viet, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Samir

与家人出行
满意：清洁度、员工和服务、服务设施
Bathrooms are poorly designed, i.e. although shower and toilet have a door, the area to bed is open. So anyone flushing or using the basin can be heard, disturbing anyone trying to sleep. It would be easy enough to have a door that actually closes and can insulate some sound.
2024 年 1 月入住 2 晚
Nhi Pham 于 2024年01月23日 的回复
Dear Samir, Thank you for taking the time to share your feedback. We sincerely apologize if the design of our bathrooms caused any inconvenience to you. We are always looking for ways to improve our guest experience and your feedback is valuable in this process. We hope to have You as our guest in the future, and we will do our best to meet your expectations.Kind regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointing
There is nothing wrong with the hotel staff do their best but unfortunately there is a very noisy nightclub right in front of it . We booked an ocean front room which was fine but had to change to a downgraded room due to the noise . No refund on price as booked through hotel.com but was offered a free cab to the airport which saved us about £5. Have to feel sorry for the hotel noise isn’t their fault local authorities should do more about this noisy bar . If you are going to stay there get a city view room and you should be fine
2024 年 1 月入住 1 晚
Nhi Pham 于 2024年01月22日 的回复
Dear Peter,We appreciate you taking the time to share your experience with us. We're glad to hear that our team offered you the best service and adaptability during your stay, despite the issue with outside noise. We are sorry about the inconvenience it caused, and we are indeed working with the local authorities to manage the noise from the nightclub. We'll also revise our policies with hotel.com to improve our refund policy. We hope we get another chance to offer you a more peaceful and enjoyable stay in the future.Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

TAKASHI

2024 年 1 月入住 3 晚
Nhi Pham 于 2024年01月22日 的回复
Dear TAKASHI, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Myung-Joong

2023 年 12 月入住 3 晚
Nhi Pham 于 2024年01月9日 的回复
Dear Myung-Joong, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

YUJI

满意：清洁度、员工和服务、服务设施、住宿条件和设施
施設は最高、ご飯も美味しい。 目の前がビーチだけにビーチクラブが夜中まで うるさいけど、 そこまで気にならず爆睡しました。 ビーチに朝日を観に行くにも最適
2023 年 12 月入住 2 晚
Nhi Pham 于 2024年01月9日 的回复
Dear Yuji, Thank you so much for your stellar review! We're thrilled to hear you enjoyed our facilities and thought the food was delicious. We are also glad to hear that you enjoyed the beachfront view and took advantage of witnessing the beautiful sunrise. We understand that the beach club can get a bit lively, but it warms our hearts that it didn't interfere with your rest. We'd love to have you back anytime for more beachside sunrises! Yours,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

MASAAKI

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Nhi Pham 于 2024年01月8日 的回复
Dear MASAAKI, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

samaneh

2023 年 12 月入住 3 晚
Nhi Pham 于 2024年01月8日 的回复
Dear samaneh, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Kevin

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Gary Theng - General Manager 于 2023年12月14日 的回复
Dear Kevin,Thank you so much for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you had an overall positive experience at our hotel and awarded us an 8/10 rating.If there are any specific aspects of your stay that you feel could be improved to make it a perfect 10/10, please do not hesitate to share your thoughts with us. We appreciate your input and are committed to continually enhancing our guests' experience.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,

10/10 超赞

KOKLEE

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 4 nights at the hotel and the experience is just amazing! The staff are very friendly and taking every opportunity to service the guests, providing suggestion for us to go HoiAn when we touched down and assisting with the transport. The hotel is clean, nice beach view, rooftop pool and great relaxing massages too. Thank you Khank and Dang for the excellent customer service! We have an enjoyable stay at Danang to explore all the attractions and the memories are just unforgettable. We will be back again! #family room with ocean view - 5 to 9 Dec 2023#
2023 年 12 月入住 4 晚
Nhi P 于 2023年12月11日 的回复
Thank you so much for your kind words and five-star rating, KOKLEE! We are thrilled to hear that you and your family had an enjoyable stay with us and that our staff provided excellent customer service. We look forward to welcoming you back soon!Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Hyunja

2023 年 11 月入住 2 晚
Nhi P 于 2023年12月8日 的回复
Dear Huynja, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Adrian，Laguna Beach

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beachfront, walkable to many restaurants and night life activity
2023 年 11 月入住 2 晚
Nhi P 于 2023年11月27日 的回复
Dear Adrian, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

KHA

满意：员工和服务，清洁度
2023 年 11 月入住 5 晚
Nhi P 于 2023年11月27日 的回复
Dear KHA, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

DAVID

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
From the moment we arrived felt like a VIP. The staff is very attentive and helpful. Check-in was easy and staff brought out luggage to our room. They also explained all the amenities of the room. The room was bright, clean and enough space (twin room). Arrival cookies was also there to greet us. Beds are comfortable. Loved the roof top pool and bar. Very relaxing and drinks are good. Breakfast was amazing with I think anything you would want for breakfast was available. Fresh fruit excellent. All the staff was kind and helpful. Modern hotel with all the amenities you can have. I'd highly recommend the hotel and it is right across from the beach. I'd only say rooms with the ocean view maybe bothered by the beach bars across the street with music but it didn't bother us on the upper floors.
2023 年 10 月入住 2 晚
Nhi Pham 于 2023年11月1日 的回复
Dear David,We are delighted to hear that you had such a wonderful experience at our hotel. It is our goal to make every guest feel like home from the moment they arrive. We appreciate your kind words about our attentive and helpful staff, who went beyond and above to assist you with everything in the our facilities during your stay. It's great to know that you found the rooftop pool and bar to be relaxing, with good drinks and the breakfast with a wide variety of options. We understand that rooms with an ocean view may be affected by the beach bars across the street, but we are glad that it did not bother you on the upper floors. We appreciate your recommendation and thank you for choosing our hotel, and we hope to welcome you back in the future.Kind regards

10/10 超赞

Aaron

满意：清洁度、员工和服务、住宿条件和设施
Definitely clean, definitely kind staff, no complaints at this hotel
2023 年 10 月入住 3 晚
Nhi Pham 于 2023年10月17日 的回复
Dear Aaron,Thank you for your positive feedback! We are thrilled to hear that you found our hotel to be clean and our staff to be kind. Providing exceptional service and maintaining a clean environment are top priorities for us. We appreciate your kind words and look forward to welcoming you back on your next visit.

10/10 超赞

Jianwei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Nhi P 于 2023年09月27日 的回复
Dear Jianwei, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Nhi P 于 2023年09月25日 的回复
Dear Valued Guest, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
もう一度泊まりたい最高のホテル
オーシャンビューの部屋を2日間、滞在しました。 ホテルの出入り口では、常にスタッフがおり、扉を開けてくれます。また、雨の日は、タクシーを降りたら、傘をさして、迎えに来てくれました。 pre-dinnerというサービスがあり、部屋で軽食とドリンクが提供されます。その際、白ワインを選択しました。ボトルでの提供でした。次の日も軽食と白ワインのボトルが置いてありました。フロントに確認したところ、無料のサービスとのことでした。無料なのでびっくりしました。 TVは、日本のテレビも見ることができました（TBS、テレ朝、フジテレビ、日本テレビ、NHK）。 朝食の種類は、ほんの少し少ないかもしれません。
2023 年 9 月入住 2 晚
Nhi P 于 2023年09月20日 的回复
Thank you for sharing your experience staying at Radisson Hotel Danang. It's great to hear that the hotel had attentive staff members at the entrance, always ready to open the door for you.We are also delighted to hear you enjoyed our pre-dinner service and it is one of our goals to exceed your expectations and bring you memorable moments while staying with us.We appreciate your feedback on the variety of our breakfast options. We will work with related department heads to seek for improvement on this area. Overall, it sounds like you had a pleasant stay with excellent service and thoughtful amenities. Thank you for sharing your feedback, and we hope to welcome you back for another enjoyable experience in the future.Thank you and best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Namie

2023 年 8 月入住 3 晚
Nhi P 于 2023年09月13日 的回复
Dear Namie, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

SAYURI

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
朝食のバリエーションも多く、毎日違った料理が提供されとても美味しかったです。 フォーを気に入り毎日食べていました。 屋上のプールからの景色も最高です！ バーで注文したカクテルもジュースもとても美味しかったです！
2023 年 7 月入住 3 晚
Nhi P 于 2023年08月11日 的回复
Dear SAYURI,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

4/10 很差

Reina

2023 年 7 月入住 4 晚
Nhi P 于 2023年09月5日 的回复
Dear Reina,I'm sorry to hear that you had a bad experience. We would appreciate if you could share with us details what we could have done to improve our services.Please do not hesitate to contact us via our email if you need further assistance.Kind regards,Nhi PhamQuality & Guest Experience AssistantRadisson Hotel Danang

8/10 还可以

Bjorn

2023 年 7 月入住 5 晚
Nhi P 于 2023年08月2日 的回复
Dear Bjorn, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

junjun

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 2 晚
Nhi P 于 2023年07月12日 的回复
Dear junjun, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

YUTAKA

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
部屋を海の見える部屋にチェンジして頂いて、よかったです。 有難うございました。
2023 年 6 月入住 2 晚
Nhi P 于 2023年07月12日 的回复
Xin chào YUTAKA,Warmest greetings from Radisson Hotel Danang!Thank you for choosing our hotel for your stay and leaving a fantastic review. At Radisson Hotel Danang, we continuously strive to serve you better.We are glad that the team has managed to meet your needs deliver a pleasant stay.Looking forward to meeting you again in the future!Best Wishes,Radisson Hotel Danang Team

10/10 超赞

Daegun

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Good conditioned room
2023 年 5 月入住 1 晚
Nhi P 于 2023年06月7日 的回复
Dear Daegun, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

KEIICHI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ビーチ前の素敵な北欧ホテル
ビーチ前のロケーションで海の景色が素敵です。また、21階のプールと水平線と一緒に見える景色が素敵で、特に夜のライトアップ時がとても綺麗です。インテリアは北欧風で好きです。
2023 年 5 月入住 2 晚
Nhi P 于 2023年05月13日 的回复
Dear KEIICHI,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Myung wan

2023 年 4 月入住 2 晚
Nhi P 于 2023年05月13日 的回复
Dear Myung wan, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 还可以

Estee

团体旅客
满意：员工和服务，清洁度
Recommendation: 3.5/5
The service was amazing. Hotel is readily accessible, and it’s just a 3 minutes to the beach. Limited amenities, thus, please don’t expect too much. 1. The room does not have the best view, even though we selected ocean view. There are other rooms with better view which is of the same category. 2. The aircon sound is really loud, and there’s a club somewhere, and we can hear the bass in our room. We are staying at the 10 floor, where the highest floor is 21 where the pool is. 3. Little gesture which is great: room lock is faulty, 1011, based on experience, when two room keys doesn’t work, usually is the lock issue. I knew because when we tabbed on the lock, the lock was opened, but door knob was stuck. I think concierge should have sent another person up with us. They did not bother changing or upgrade for the inconvenience caused but they did send us a letter of apology with a place of snacks. 4. Pricing for the private car services is reasonable, including the tour packages.
2023 年 4 月入住 3 晚
Nhi P 于 2023年04月25日 的回复
Thank you for your review, Estee. I am disappointed you were not happy with the view on this occasion. We believe we have a clear description of different room types with different views to accommodate different expectations when you make your booking. We would be happy to resolve this issue during you stay if you were happy with the upgrade fee. Once again, please accept our sincere apology for the inconvenience of the aircon and the door lock that you encountered. We highly value your feedback and these points will highly be taken under consideration and informed to the concerned department heads to seek a prompt improvement. I hope that on your next visit, we can provide a room with a view that takes your breath away, and better services to exceed your expectations. Kind regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Bernadette

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff amazing. Highly recommend the day spa bamboo massage.
2023 年 4 月入住 2 晚
Nhi P 于 2023年04月25日 的回复
Dear Bernadette,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Alison

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Radisson is in a nice location opposite the beach with cafes and restaurants nearby. The staff are exceptional - friendly, thoughtful and helpful.
2023 年 4 月入住 5 晚
Nhi P 于 2023年04月25日 的回复
"Xin chào Ms. Ha,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

HIDEHIRO

2023 年 3 月入住 1 晚
Nhi P 于 2023年04月13日 的回复
Dear HIDEHIRO, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Ramesh Bahadur

满意：清洁度、员工和服务、住宿条件和设施
The property was conveniently located very near to the My Khe Beach and about 20 minutes drive to the airport.. The room was bright and clean and the bed comfortable, the view from the window was fantastic as it was facing the sea and the beach. The hotel staff were very welcoming, helpful and customer-oriented. We also like the Omelee Spa and the infinity pool was great. The breakfast service at the Market Place restaurant was very good, while dinner was very quiet (maybe because of many restaurants nearby), although we enjoyed most of the food served.
2023 年 3 月入住 5 晚
Nhi P 于 2023年03月17日 的回复
Dear Ramesh Bahadur,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Denise

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚
Nhi P 于 2023年03月17日 的回复
Dear Denise,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Thi Hoang

2023 年 2 月入住 4 晚
Nhi P 于 2023年02月23日 的回复
Dear Thi Hoang,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
For the money this is an excellent hotel. Breakfast food amazing and very helpful, friendly staff. Very clean and rooms refreshed daily.
2023 年 2 月入住 3 晚
Nhi P 于 2023年02月23日 的回复
Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 超赞

Jaeho

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
전망 좋고 친절함
미케 비치 길 건너편에 위치하고 있어서 일출을 보기 좋습니다. 친절한 직원과 좋은 전망이 최고의 장점입니다. 밤에 근처의 클럽 소음이 심한게 문제인데, 인근의 호텔들은 다 같은 문제가 있을 것 같습니다. 소음 규제하는 법령이 없나보네요. 재방문의사 있습니다.
2023 年 1 月入住 4 晚
Nhi 于 2023年01月27日 的回复
Dear Jaeho,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Team

10/10 超赞

Sayaka

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
スタッフの対応がとてもよかった。今、街中でこんなイベントをしてますなど、プラスアルファの情報をくれて嬉しかった
2023 年 1 月入住 1 晚
Nhi 于 2023年01月27日 的回复
Dear Sayaka,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Team

10/10 超赞

HYEMI

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 2 晚
Nhi 于 2023年01月27日 的回复
Dear Hyemi,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A dependable brand choice
Very good location as far as access to beach, but restaurant and other shopping choices nearby could be better. Those are further south, about 15 - 25 mins walk. Restaurants and bars that are nearby cater to large tour groups. They are oversized / priced accordingly. Across from the hotel / nearby are parking areas for tour busses. This area feels a bit odd, with huge concrete shells / incomplete hotels / condos facing the ocean / promenade type area, and cleared / unbuilt lots converted to vegetable gardens in blocks behind the big hotels. Other large buildings along this strip look abandoned, but are probably just closed for the “off season.” For optimal quiet, best to be roomed on the non-beach side. There is some noise from the bar / pool area on the 21st floor (if your room is high up). The main sound issue is from the beach clubs across the road. But, this probably is more a concern in peak tourist season. The hotel itself is clean and in good condition. The beds are comfortable and the rooms, at least facing the ocean, very bright. The balconies are rather narrow—good for standing, but not furnished, though some small pieces could fit. Good lighting options in the bedroom / bathroom. Service was generally very good, but English still a struggle for non-key personnel. The buffet breakfast was enjoyable, but shined for more traditional Vietnamese dishes.
2022 年 12 月入住 4 晚
Nhi 于 2023年01月27日 的回复
Dear Sir/Madam,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Radisson Team

8/10 还可以

Trung

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean hotel with great lobby staff. Pool was not heated for the cooler season. So, we didn’t swim at all during our whole beach vacation. Hotel was in a walkable location to the beach and restaurants in the area. Other than the breakfast restaurant, there was no restaurant onsite for formal dining forcing guests to search for eating places off-site. Breakfast staff was very petty, not approving of my taking coffee back to me room in my thermo mug because we came to breakfast late and didn’t have as much time to enjoy it. I assumed they would throw away the unused coffee anyway.
Nhi 于 2023年01月27日 的回复
Dear Trung,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members.Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang , I look forward to welcoming you back.Sincerely, Radisson Team