莫爾谷度假屋

「Great location near by Charing Cross (around 5 mins walk). The kitchen in the room brought lots of convenience. However the water pressure was small and the hot water didn't last long. The breakfast was so so. The restaurant was small and had been busy between 8-10am.」

「Not the most convenient location if you don't really know the way and followed Google Map's instruction after dark. It's actually so close to the river bank! Also close Modern Tate and Shakespeare's Globe. No cleaning / towel change service throughout our 4 days stay. Chic ambience and huge fridge was a plus though.」

「new and clean property. staff are friendly. enjoyed the coffee machine available in the lounge too.」

「Overall it is good and satisfactory 」

「Generally fine. But cleaning room only once every two days is not acceptable at this price point.」

「Our stay got off to a very poor start. We were assigned a room that had not been cleaned, with rubbish from the previous guests still scattered around. A cleaning staff member apologized and said a manager would come up to take us to the “correct” room, but no one came. We were later told to return to the lobby with our heavy luggage. When we finally met the manager, she claimed she had been waiting for us upstairs and showed little apology for the incident. The replacement room was on a low...

「係自己家一樣的住宿」

「Location is great, staffs are so friendly, my room is prefect! However, the hotel without lift, if the luggage is heavy and live in high floor, may not be so convenient.」

「After booking, Hausd System sends an email to guests, allowing them to indicate preferred check-in and check-out times. Hausd replies within 24 hours before arrival to confirm whether early check-in or late check-out is possible. Since we arrived in London around 9 AM, we requested early check-in, but the hotel only issued an official email without acknowledging our request, which felt a bit overlooked. The location of Hausd is excellent, exactly in London Chinatown, very close to the city...