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“Our stay wasn't as great. Whilst the room itself was fine we had a few main issues that left us irritated. The booking language was somewhat misleading as it stated there was a shuttle in place for guests to Gatwick Airport. There is no shuttle, and they simply call you a cab service that costs 23 pounds each way. Secondly, we stayed in room 107, and there was an intermittent loud humming. Our best guess is that it was an AC unit or heating system somewhere nearby in the property. Then in……

“The room and hallways/landing were outdated, dirty and in desperate need of renovation. Mattress was poor - worthy of a skip. It was the worst room I’ve ever stayed in. Supposedly this was a DELUXE double!!! If it wasn’t for the fact we were due at a party in Dorking that evening and didn’t arrive to the hotel until 6.30pm, we would have insisted on either another room or ideally our money back and moved to another hotel.”

“Yes, the good place to stay with the reasonable price. cheers”

“Worst hotel ive ever stayed in Room was like a squat Spiders on ceiling Dirt everywhere Wanted to go home but stuck in storm left as soon as we could”

“it's a very nice hotel and nice breakfast. People are very friendly there. The only drawback is no piano there”

“Our flight delayed and reached hotel at midnight. Although hotel could not provide 24 hours check in service, they are supportive and leave the key and clear information to us on counter so that we can quickly DIY and have a good sleep.”

“The heater was still working even the weather is 37C. Very small room. But very covnient to airport”

“Clean and comfortable environment!”