London Ealing Hospital Hotels

"Clean room and great staff who went out of their way to help us! "

"I was very dissatisfied with my stay at this hotel. The room had no fresh air or fridge or safety deposit box. The room was dirty and the bed was extremely uncomfortable. There was no cleaning services throughout my stay. The whole property had no fresh air including the lobby and rooms. The staff were abrupt and unfriendly from check in to check out. I will not stay here again."

"I stayed here for two nights in a double room with breakfast included, and unfortunately the experience was very poor so would not recommend coming here at all will not be coming back ever. The room was not properly maintained. The towels were unclean with stains and an unpleasant smell. Basic amenities were missing – there was no proper soap (only a dispenser), no shampoo or conditioner, almost no utensils, and only one small packet of tea provided for the entire stay. The room was also extremely cold even though the heating was on, and the hot water took a long time to work. I raised concerns about insects in the room that I believed could be bed bugs, especially after my partner was bitten during the stay. When this was reported to staff, they were rude and dismissive and did not properly investigate the issue or offer an alternative room instead they checked us out. Breakfast had been included in my booking and paid for in advance, however I was told on arrival that breakfast was not being served during my stay. I was given a voucher to use in the restaurant, but when I tried to use it I was still charged the full price and service charge and only received a small discount. Overall, the accommodation and service were not as advertised and fell well below acceptable standards. The booking was eventually cancelled and only a partial refund was issued despite the problems experienced instead of full. Based on my experience, I would not recommend staying here. "

"Very good value "

"Great staff "

"Lovely clean and comfortable room with tea and coffee making facilities also fridge in room Very pleasant staff . Good breakfast buffet . Shuttle to terminals. "

"Rooms were clean and comfortable as were the beds. The hotel is located alond a very busy road and public transportation is readily accessible. However keep in mind that it is a long bus ride in to the city or other attractions."

"The staff are always friendly and helpful, rooms are clean and spacious and a pretty decent gym for general fitness."

"Safe and convenient. A great hotel for my single daughter and her friend to stay the night before a flight out."