When I went on your website one of the filter criteria was 'breakfast included' hence I chose this hotel. There were even photos included showing breakfast foodstuff. However, the rather surly (male) receptionist was adamant that breakfast wasn't included. I asked if we could purchase breakfast in the hotel only to be informed that they don't have the facilities!! (despite photos to the contrary. The wallpaper in the bedroom (which was small) was peeling off, the fan was on a chair (no room for it to go anywhere else!) and the TV didn't work. I could go on about this hotel but I think you get the gist.
Jude
2025 年 6 月入住 1 晚
6/10 一般
Colin,Cardiff
2025 年 6 月 16 日
Close to Heathrow airport. Not many shared bathrooms for the number of rooms
Colin
2025 年 6 月入住 1 晚
10/10 超赞
cheryl
2025 年 6 月 2 日
cheryl
2025 年 5 月入住 1 晚
4/10 很差
Miranda
与家人出行
2025 年 5 月 31 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
surrounding area is very dirty
the rooms are very small
it really only suit someone who is staying for 1 night
Miranda
2025 年 5 月入住 1 晚
6/10 一般
Aidan
商务旅客
2025 年 5 月 16 日
满意:员工和服务
不满意:清洁度
Not the best
Aidan
2025 年 4 月入住 1 晚
8/10 还可以
Baburao
2025 年 5 月 14 日
Baburao
2025 年 5 月入住 1 晚
10/10 超赞
Sumit
2025 年 5 月 9 日
Good
Sumit
2025 年 5 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2025 年 4 月 26 日
满意:员工和服务
不满意:住宿条件和设施
Helt perfekt for oss 2 venninner som trengte et sted å sove i nærheten av southall.
Veldig sentralt. .Man får det man betaler for.
真实旅客
2025 年 4 月入住 1 晚
10/10 超赞
Andrew
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great rooms and staff in the heart of The Broadway
Andrew
2025 年 4 月入住 1 晚
8/10 还可以
Joy,Charlotte
2025 年 4 月 24 日
满意:清洁度
Joy
2025 年 4 月入住 1 晚
2/10 糟糕
Mehnaz
与家人出行
2025 年 4 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Receptionist was rude. Room was dirty and ants bugs on bed. Couldn’t sleep well due to room being dirty and ants on bed and carpet
Mehnaz
2/10 糟糕
Mehnaz
2025 年 4 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施
Ants on bedding’s
Mehnaz
2025 年 4 月入住 2 晚
2/10 糟糕
Mehnaz
2025 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施
Bugs and Ants in room, parts of my skin has marks due biting caused by ants , couldn’t sleep and didn’t use room. Advised receptionist about problem and not used room, this is risk of health and safety
Mehnaz
2025 年 4 月入住 1 晚
10/10 超赞
Hunny
2025 年 4 月 12 日
Hunny
2025 年 2 月入住 1 晚
10/10 超赞
真实旅客
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 3 月入住 1 晚
4/10 很差
Tejinder Paul
2025 年 3 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
Beds and furnishings need to be changed
Tejinder Paul
2025 年 3 月入住 1 晚
2/10 糟糕
Thavachelvan
2025 年 3 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst Experience – Never Again
I had a very disappointing experience at this hotel. The receptionist could not understand English and was extremely rude. His behavior was unacceptable and made the check-in process frustrating. The room had a terrible smell, making it uncomfortable to stay in. Unfortunately, I had no other option but to stay for the night. This was one of the worst hotel experiences I have ever had, and I would not recommend this place to anyone.
Thavachelvan
2025 年 3 月入住 1 晚
8/10 还可以
Richard
2025 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall a good stay, unfortunately the window would not close fully so a little noisy but would stay again