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公園景觀之家酒店的評價

3 out of 5
公園景觀之家酒店
14 Hermitage Place, Edinburgh, Scotland

評價

6.6
10 分評分，優異；332 則評價中有 75 則" "
8 分評分，不錯；332 則評價中有 84 則" "
6 分評分，一般；332 則評價中有 75 則" "
4 分評分，欠佳；332 則評價中有 41 則" "
2 分評分，很差；332 則評價中有 57 則" "

7.0/10 

整潔度

6.8/10 

職員與服務

7.0/10 

設施服務

6.2/10 

住宿狀況

6.4/10 

環保程度

評價

6/10 一般

Man Fung

於 2023 年 8 月住了 2 晚

10/10 優異

Zhihao

多人同遊
讚好：職員與服務、設施服務和住宿狀況
环境很好，公园景观很美
於 2021 年 12 月住了 2 晚

10/10 優異

C C Gordon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice price and nice hotel
Very nice hotel, the staff are very helpful. Will definitely recommend it to all.
於 2017 年 6 月住了 2 晚

6/10 一般

CHOI HA TERRY

6/10 一般

Sarah

不滿：職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Top notch
於 2024 年 5 月住了 1 晚

2/10 很差

kishore

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No hot water and rooms stinks
於 2024 年 5 月住了 1 晚

4/10 欠佳

Trish

不滿：住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Nerea

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La verdad es que nos sorprendió gratamente, la habitación de 4 de la planta baja era muy muy grande con dos habitaciones incluso, es un edificio antiguo pero las camas inmejorables, yo suelo sufrir los colchones y la verdad es que muy muy bien, servicio de toallas limpias, te reponen hasta el café así que genial, microondas, nevera, tetera eléctrica.... Muy muy bien. Super recomendable. Como consejo pondría opción para tapar la ventana alta de la habitación pequeña. Entra mucha luz mañanera y como aquí en nuestro país tenemos persianas.. en la habitación grande había estores y cortinas y así no entraba luz así que aún con eso muy bien. Es como consejo, sin mas. Mil gracias
於 2024 年 5 月住了 3 晚

6/10 一般

Isabel (Parla)

多人同遊
不滿：職員與服務和住宿狀況
Limpieza e instalaciones fatal
於 2024 年 4 月住了 2 晚

6/10 一般

Fehmida

於 2024 年 4 月住了 2 晚

10/10 優異

BOUVIER

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tres bien situé et parking tres pratique
於 2024 年 4 月住了 4 晚

10/10 優異

Blinda

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
We got lucky and found a street parking spot right in front of the property. Once we arrived there was no one there and we couldn’t find our room. We had to call the emergency number and after about 10 minutes on the call with them, we found it. It would be nice if they put clear markers for all rooms. We were facing to road and an ally so we opened our windows to let the cool breeze in. The room was perfect! Also, there is an Indian restaurant near by that I would highly recommended!!!
於 2024 年 3 月住了 1 晚

8/10 不錯

Gillian

讚好：整潔度、職員與服務和住宿狀況
Good location, easy check in and out instructions and great helpful staff
於 2024 年 4 月住了 2 晚

2/10 很差

Montserrat

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
De jueves a sábado sin agua en la ducha, el viernes a las 6 de la mañana y el sabado sonando la alarma se incendios durante una hora sin dejarnos dormir, sin nadie que nos atendiera fatal solicitamos una indemnizacion o devolucion ya que no hemos tenido los servicios ofertados
於 2024 年 4 月住了 3 晚

4/10 欠佳

Cameron

不滿：整潔度、設施服務和住宿狀況
You get what you pay for. The location is basically the only positive thing I can say about my stay at this place. Mold in the bathroom and shower head, wifi was constantly disconnecting, cleanliness was poor, bed was uncomfortable. The location is near multiple transit routes and walkable to many restaurants. Wouldn’t stay here again.
於 2024 年 4 月住了 3 晚

6/10 一般

Ismail

家人同遊
讚好：整潔度
Average
於 2024 年 4 月住了 3 晚

8/10 不錯

Gurpreet

多人同遊
Good
於 2024 年 4 月住了 2 晚

10/10 優異

CHIU

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The water pressure of the shower is very not stable, that lead me sometime feel very cold.
於 2024 年 4 月住了 1 晚

2/10 很差

Jenny

讚好：設施服務
不滿：住宿狀況
cold., I had to go ask them to solve the cold in the room that was outside the hotel., horrible
於 2024 年 4 月住了 2 晚

6/10 一般

Neil

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
Small room but did what we paid for
於 2024 年 2 月住了 2 晚

6/10 一般

Nicola

家人同遊, 親子同遊
不滿：設施服務
There was no running water. Unable to use the shower, flush the toilet!
於 2024 年 3 月住了 1 晚

10/10 優異

Stuart

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room at a great price. Keypad entrance so no check in hassle.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Romina

讚好：職員與服務
不滿：整潔度和住宿狀況
I meet one of the staff that was really helpful when I need to login, she also was really helpful as there was the need of change my bed. She stay longer of her usual working time to do that( I don’t remember her name but I really appreciate the fact that she stay longer and change my bed). I was really disappointed on the condition of the room that was cold, dirty with dust and there was some slashing on the walls. The toilet was not clean properly there was some hair on the floor. The bed and towel were dirty with black hair, and it looked the bed has not been changed. The WI-FI was not working, tried to contact the support number but a part from them tell me to trying with forgetting option on my device notting has been resolved . Also TV was not working, it look like there was not connection to the aerial. On my second day they did not made the bed, they just removed the rubbish bag in the room and they left the dirty bag in the toilet. I was expect a bit more from a place that say hotel, my experience was not good I will not book again if I visit again.
於 2024 年 3 月住了 2 晚

8/10 不錯

Vishnu

於 2024 年 3 月住了 2 晚

10/10 優異

Paulinka

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location good for a short break
於 2024 年 2 月住了 4 晚

10/10 優異

callum (edinburgh)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good transport links .
於 2024 年 2 月住了 1 晚

4/10 欠佳

Yasin

家人同遊
不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

MD Mahbub

家人同遊, 親子同遊
讚好：整潔度、職員與服務和設施服務
Really worth the price we paid for a couple of nights!
於 2024 年 2 月住了 2 晚

4/10 欠佳

Carla

多人同遊
不滿：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Diana

於 2024 年 1 月住了 1 晚

8/10 不錯

Leena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in and check out was very easy.Quiet place and we enjoyed the stay.
於 2024 年 1 月住了 2 晚

2/10 很差

Pavan

親子同遊
不滿：設施服務和住宿狀況
We had a great difficulty in getting in. We were 6 people with kids and when we moved all our luggage we found out that heating is not working along with hot water. Up on contacting support we have been asked to pick up a radiator from unmanned reception but it was broken. We were then offered a different room with only 5 beds. Next day we have been asked move back to our previous room. This was such a mess. Properly itself is not maintaind with common toilets being blocked with lot of broken furnitures in common areas.

8/10 不錯

ROSE MARY

讚好：整潔度和住宿狀況
Everything was fine
於 2023 年 12 月住了 3 晚

2/10 很差

James

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was so small you could not walk around the bed. The bathroom stank of mold and the toilet would not even flush toilet paper. I messaged the management but got no reply. Worst place I have ever stayed in.
於 2023 年 12 月住了 4 晚

10/10 優異

mirjeta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to the shops and to the town Large spaces for parking Great rooms Clean and spacious stairs Great value for money at this time of the year
於 2023 年 12 月住了 2 晚

4/10 欠佳

S.A.

多人同遊
不滿：整潔度和設施服務
4 nachten en geen een keer schoongemaakt of schone handdoeken.
於 2023 年 12 月住了 4 晚

4/10 欠佳

Ivana

親子同遊
不滿：整潔度、職員與服務和住宿狀況
Never visit this hotel again.
於 2023 年 12 月住了 2 晚

6/10 一般

Beverley

讚好：整潔度和職員與服務
不滿：客房舒適度
Basic and adequate, but with horrible flaws.
Overall this a good, cheap hotel if you don't mind things being a bit basic. Check in was a bit fiddly, through a front door and lock box with two different codes. Lots of steps. Information about the parking was a bit sparse so we rang the hotel, we talked to a person who didn't speak English well and didn't understand what we were asking, but eventually told us we could stay parked for free, information we would have liked in the listing. Carpark used by junkies, mind the needles. Our room had no toilet paper; spare items are apparently kept on a table in the main hotel but we didn't find these until we left. The room otherwise had everything we needed, shower head was leaky, soap dispenser fell off the wall, finish in bathroom was grotty. Unfinished electrical wires were draped around the walls. Worst, however, was the exit light, right over the bed, which lit the room up like daylight making sleep extremely difficult. Quite unecessary and very unpleasant.
於 2023 年 12 月住了 3 晚

6/10 一般

Frances

家人同遊
不滿：職員與服務
Not great but ok
Booked this hotel as had limited choice for weekend unless I wanted to pay stupid money. After reading the reviews I have to say I was quite worried. Parked the car in the carpark behind but then had to walk round the road to get in (not ideal with cases) as no back entrance unless leaving. Room was tired and our headboard was loose on the bed and my daughter looked behind it and so much dirt and rubbish! It was ok but really felt like in a hostel. When checking out couldn’t get the code to work for the key drop off, phoned customer service who wasn’t that helpful so ending up leaving key on a table. If no affordable choices the it would be ok but last resort. Given the location it really could be a great boutique hotel.
於 2023 年 12 月住了 2 晚

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚

2/10 很差

Amine

不滿：整潔度、職員與服務、設施服務和住宿狀況
The mattresses were filthy, stained, full of hair and springs poping out, the bedding was not changed and carpet not hoovered, also, no wifi was available for more than 16 hours.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Louis

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room was not cleaned even when please clean this room sign was left out. Cups were dirty and not enough towels or bedding were provided. When I called for assistance, I was told to raise a complaint the following day and to look in the foyer to see if there was any spare linen.
於 2023 年 10 月住了 3 晚

2/10 很差

Roxanne

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Full of surprises from Hell
Timeline when we arrived: Parking was sketchy. Entrance and lobby , what lobby? Heading to our room which was the basement that looks like it’s still under construction. Room- everything about our room was horrible! I requested to be moved. Family was moved and “upgraded from basement room to outside room😳 Later to Find out our new upgraded room has a smell and visible signs of mold and non functioning shower. We booked it for 4 days, we checked out the following morning . Do not come here! Totally not worth it! Run away, FAST!
於 2023 年 10 月住了 2 晚

8/10 不錯

John

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

2/10 很差

Rubén

於 2023 年 10 月住了 2 晚

6/10 一般

Scott

When I checked in the door to my room was open, ajar, so I was worried about security. I did not feel comfortable leaving valuables in the room. There was no toilet paper so I needed to find a shop nearby to buy toilet paper at 8:30pm. There is no window in the room only a small skylight. The walls are very thin and I could hear other guests very clearly late at night. I will look for alternative accommodation on my next visit.
於 2023 年 10 月住了 2 晚

2/10 很差

Jennifer

家人同遊
不滿：職員與服務和客房舒適度
DO NOT SPEND YOUR MONEY HERE!! NO HOT WATER!!
This property didn't have ANY running hot water, no working heater in the room, and their management was unwilling to provide any compensation to us for the nights we were expected to take ice cold showers while it was 6° C/42° F outdoors. We booked a stay 10/13-10/17. We discovered on our first day that there was no running hot water. We contacted the hotel immediately that evening to no avail. I messaged the property through hotels.com the next morning. They replied to say that they would have someone come by in minutes, but didn’t hear from them until I messaged again at the end of the day, to find out that apparently their boiler was broken and that they wouldn't get the PARTS until Monday or Tuesday. When we got home, I messaged hotels.com. The hotel was only willing to compensate are the nights of 10/15-10/16, under the condition that we check out on the morning of 10/15. Hotels.com still pushed for us to receive a full refund because we shouldn't be expected to pay for two nights where we were unable to shower or sit comfortably in a temperature controlled room. They did not refund us. My family and I decided it was worth losing money to book a last minute stay at an exponentially more expensive hotel. I BEG of you to consider spending money somewhere that will, not only provide you with the basic necessities for a comfortable stay, but will also provide you with courteous, understanding, and empathetic management, that have the desire to do the right thing.
於 2023 年 10 月住了 4 晚

10/10 優異

Ronald

於 2023 年 10 月住了 1 晚

10/10 優異

Harmanjeet

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing room and cleanliness also near to city centre as well ..
於 2023 年 10 月住了 5 晚