预订富兰克林酒店宾馆住宿限时优惠

“perfect”

“The room was spotless as was the rest of the property. Staff were helpful and friendly. The basic bed, bath, breakfast we expected was exceeded. The bed was comfortable and the furnishings adequate. The a/c was quiet and kept the room at the temperature we wanted. The grounds were well kept but the building exterior could use a coat of paint. Overall this was a good spot to use as a base to go exploring.”

“房间里的灯坏了，电吹风机也是坏的”

“Friendly staff good Hotel”

“The rooms were clean, the breakfast fine, the staff great. But the elevator was a little scary. You push the button and it may not move or you arrive at the wrong floor. I am claustraphobic and this bothered me. It had been inspected in April.”

“还不错”

“N”

“The property was ok for a older hotel but the staff and Expedia were horrible. Expedia payment to property was declined and Mark the front desk clerk was terrible! I stay in hotels all the time and have for 30 years. This is the worse interaction I have ever had. They threatened to kick us out of the room and also shut our keys off with our belongings in the room. I had explained we would help them but we were in for a event that day and they called not less than 5 times during the day and……

“When I arrived late at night, the desk staff gave me a key as usual. One elevator was clearly stuck and there was a crowd so I waited 10 minutes to get to my room only to find it would not open. After trying for 5 minutes (checking my key worked on another door, throwing my body weight into the door twice, messing with the handle), I go back downstairs and there's no one at the desk. I have to wait another 5 minutes for someone to return, and they tell me the particular room they assigned me……

“Super convenient location for our downtown activites. Underground parking was great, but a little pricey ($40/day). It did have in and out privileges. The room was super clean and spacious. The breakfast was great. The front desk staff were very helpful when we came into the lobby soaking wet after getting caught in a downpour at the Indians baseball game. She saw how dripping wet we were, got towels and a plastic bag to take home our wet clothes. Thanks so much”

“Good Holiday Inn”

“The reception is not helpful and the attutude is very bad. Won't stay in this hotel again.”

“I went to the front desk to check in, but it turned out the hotel had no record of my reservation. I’m not sure where the mix-up occurred, but they eventually managed to check me in—though it did take quite a bit of time.”