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"Great location "

"I was taken aback by a staff member, who was unusually unfriendly, though I would not say she was rude. Perhaps I got spoiled by staff members at other Japanese hotels, who were extremely cuorteous and friendly. My room was quite cold. A better heating system would be helpful. Also, the betteries were dead in the TV remote control. I understand these things happen, but checking it from time to time would be helpful. "

"The rooms were very clean and there was a convenience store and cafe in the hotel as well as a spa/pool. The hotel was next to a train station, 7eleven and a few restaurants. Definitely recommend. "

"Nice central location. Well maintained property with good service "

"Convenient and walk about 10mins to Shinjuku station "

"Tiny, TINY room - pictures did not show how small - claustrophobic. Room hot, no air con. "

"The WiFi was poor, to stations were limited, Chromcast didn’t work They tried to fix it but no improvement Didn’t offer à la carte for breakfast"

"We stayed in a superior twin room on the top floor. The room was spacious, shower was very.good and beds were comfortable. The buffet breakfast was good but we only had it once. As you know, this hotel is v.close to Shinjuku station and there is excellent shopping and restaurants within a 5 minute walk of the hotel. The staff were extremely friendly and helpful. I would definitely stay here again "

"spacious room, many restaurants nearby, easy to move around"