“The room was clean, comfortable, spacious and ideally located for surbiton station (moments away) and easy access to Kingston. The shower pressure was good. I stayed on a Thursday nigh & it served its purpose perfectly.”
“The room was clean, comfortable, spacious and ideally located for surbiton station (moments away) and easy access to Kingston. The shower pressure was good. I stayed on a Thursday nigh & it served its purpose perfectly.”
“Exceptionally good. Ice maker in corridor. Coffee machine in room. Bed was so comfortable. You will have everything you need in room. Free in house car park also safe and convenient for traveler. Breakfast served hot and with buffet table.”
“Exceptionally good. Ice maker in corridor. Coffee machine in room. Bed was so comfortable. You will have everything you need in room. Free in house car park also safe and convenient for traveler. Breakfast served hot and with buffet table.”
“everything is good and comfortable except for the lift, which could not be operated by the room key card. Instead, the hotel staff needs to use their card to operate one of the lifts. ”
“everything is good and comfortable except for the lift, which could not be operated by the room key card. Instead, the hotel staff needs to use their card to operate one of the lifts. ”
“The Mitre Hotel is full of history and character. It's in the perfect location for visiting Hampton Court. All staff are friendly and helpful, making you feel welcome and nothing is too much trouble. Food and drinks were delicious, once again staff catering above and beyond for food allergies and intolerances.”
“The Mitre Hotel is full of history and character. It's in the perfect location for visiting Hampton Court. All staff are friendly and helpful, making you feel welcome and nothing is too much trouble. Food and drinks were delicious, once again staff catering above and beyond for food allergies and intolerances.”
“Good location, well connected. Check-in process was tedious because the payment machines did not work. The self check-in does not work if booking is made on 3rd party site or for international bookings. Also, there was issues with multiple keys in the room - apparently a problem with the key cutting device. Apart from these minor inconveniences, no issues. ”
“Good location, well connected. Check-in process was tedious because the payment machines did not work. The self check-in does not work if booking is made on 3rd party site or for international bookings. Also, there was issues with multiple keys in the room - apparently a problem with the key cutting device. Apart from these minor inconveniences, no issues. ”
“Breakfast is really good although choices are limited even on Christmas day. Room is small considering the hotel is located quite a remote location in suburb London and there is rare public transport going there.”
“Breakfast is really good although choices are limited even on Christmas day. Room is small considering the hotel is located quite a remote location in suburb London and there is rare public transport going there.”
“One bedroom suite booked. Sofa bed in sitting room. Spacious. V clean with new decor. Used washing machine. Easy to use. Good soundproof quality. Plenty of storage. One downside: not enough parking spaces. Needed to park on street right outside hotel (allowed between 7 pm to 7 am the next day). Husband then got up around 6:30 n parked our car back into hotel’s compound once after a car left. Otherwise the stay was perfect”
“One bedroom suite booked. Sofa bed in sitting room. Spacious. V clean with new decor. Used washing machine. Easy to use. Good soundproof quality. Plenty of storage. One downside: not enough parking spaces. Needed to park on street right outside hotel (allowed between 7 pm to 7 am the next day). Husband then got up around 6:30 n parked our car back into hotel’s compound once after a car left. Otherwise the stay was perfect”
"Location is good, many shops nearby like Primark, Boots and supermarkets, but 10 mins walk from tube. Room condition is average, no slippers provided."
"I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new renovated, I saw a group of insects gathering at a corner of the ceiling. Anyway, they rapidly arranged another room for us. Overall, their hygiene is fine in acceptable."