住宿正面 (夜晚)
查看供應

河內天堂中心 SPA 酒店的評價

4 out of 5
河內天堂中心 SPA 酒店
22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, Hanoi Province

評價

8.4

很好

10 分評分，優異；100 則評價中有 57 則" "
8 分評分，不錯；100 則評價中有 21 則" "
6 分評分，一般；100 則評價中有 7 則" "
4 分評分，欠佳；100 則評價中有 8 則" "
2 分評分，很差；100 則評價中有 7 則" "

8.4/10 

整潔度

9.2/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

6.6/10 

環保程度

評價

8/10 不錯

Joey

於 2023 年 5 月住了 3 晚

8/10 不錯

Wai San

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
整潔, 價格合理, 酒店安排的本地一天遊妥善
於 2023 年 4 月住了 3 晚

10/10 優異

Cherng

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, clean and comfortable, good location, highly recommended hotel!
於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
浴室很乾淨，早餐種類樣式多，服務非常親切，是一間住起來感覺非常好的飯店 。
於 2020 年 1 月住了 2 晚

8/10 不錯

BoBo (Hong Kong)

讚好：整潔度、職員與服務、設施服務和住宿狀況
It is an new hotel, a walking distance to the old town a night market. we stayed 4 nights there. The staffs are Very nice and helpful, we had a good time during our stay.
於 2019 年 12 月住了 4 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
都挺好。早餐好吃。房間隔音不好
於 2019 年 12 月住了 2 晚

8/10 不錯

TEE FUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New hotel, Everything is new so it's clean & new renovations, delicious breakfast. Only the location not in town centre, need to walk around 8min to old quarter
於 2019 年 11 月住了 1 晚
Ms. Lee 於 2019年11月30日的回應
Dear Tee Fung, We are always delighted to receive positive comments from our guests as these motivate us into striving even harder to exceed guest expectations. Thank you for your appreciation and recognition for clean room, delicous breakfast at our hotel. It would be a pleasure to be of service to you again soon. Kind regards,

10/10 優異

Touria (Antwerpen )

讚好：整潔度、職員與服務、設施服務和住宿狀況
Dicht bij alle bezienswaardigheden, het personeel was behulpzaam en mijn kamer werd elke dag schoongemaakt.
於 2024 年 4 月住了 6 晚

6/10 一般

Nigel

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

LINNETTE

於 2024 年 1 月住了 4 晚

2/10 很差

Celine

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 4 晚

4/10 欠佳

Michael

多人同遊
讚好：職員與服務
不滿：住宿狀況
The hotel was a disappointment. The photo's exaggerate things as does the description of the rooms. Executive with a street view is actually a small room with a window that views a wall. The staff did there best to offset the false expectations and I am appreciative of that.
於 2024 年 2 月住了 1 晚

2/10 很差

KAREN

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Room was very small and bed was very uncomfortable. Linens were torn and very strange room layout. Not at all like the photos. Hotel was very difficult to find as it’s at the end of a narrow alley. We booked for 3 nights and only stayed for one. They refused to refund us for the 2 nights we didn’t stay. For the price, there are plenty of much better options nearby. Just don’t book here. Not worth the headache.

2/10 很差

Morten Valdemar

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We had one night at the hotel and thank God that it was only one night. Hotel is located in an alley and feels more like a dodgy hostel/motel than an actual hotel. When we checked in, we were seated in their restaurant area, where multiple employees were sleeping on the seats (in the restaurant). It is nowhere near a four star hotel - room was dirty (!!!) We found plenty of black hair in the bed and the towels were dirty. Comfort is extremely low and the bed is hard as a rock. Breakfast we skipped as everything else was so unclean. One single plus in the location in the old quarter. Everything else was unacceptable. I would not recommend this hotel to anyone visiting Hanoi.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Daniel

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Staff were friendly. However, hotel should really do more on its cleanliness. There were many drain files and the toilet does not smell good.
於 2023 年 11 月住了 3 晚

4/10 欠佳

Daniel

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Very friendly staff, however the toilets were super small! Room was of an acceptable size, bed was big but toilets were not well done. Not sure if it was because of some drainage issues, but the toilet had a smelly/rotten vegetables smell.
於 2023 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
Good central location at fair price
Great central location and friendly staff. Perfectly located to explore the old quarter, yet still quiet. Main drawbacks: Bathroom is very small, it literally contains shower and toilet in the same place, so after showering the whole room is wet. Also some issues with organizing transport via email, so ultimately organized our own. This worked better at all other locations in Vietnam.
於 2023 年 11 月住了 1 晚

8/10 不錯

Sven (München)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was fine and clean. The Organisation of the airport transfer was also perfect.
於 2023 年 8 月住了 1 晚

6/10 一般

Zoltán

家人同遊
於 2023 年 7 月住了 3 晚

10/10 優異

Chloe

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great spot in Hanoi. The service was great from the moment we checked in until we left. The staff were really friendly and helped us make sure we made our tour the next morning without any hassle. Room was spacious and clean, would stay again.

10/10 優異

Ryan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Is a great hotel, would definitely recommend. The staff are amazing as well
於 2023 年 5 月住了 2 晚

10/10 優異

Titto

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2023 年 4 月住了 2 晚

10/10 優異

Louis

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing Lee, Kang, Toni were amazing !! I would come back again !
於 2023 年 4 月住了 2 晚

2/10 很差

Varsha

多人同遊
Terrible location
The location is terrible specially if you are on your own. Felt unsafe so found another hotel to stay on the very same day. The entrance is in an alley way which is narrow and unsafe
於 2023 年 4 月住了 2 晚

10/10 優異

Julie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Dès mon arrivée j’ai mentionné à l’homme qui m’a accueilli les visites que je voulais faire ainsi que mes besoins en transport pour mon retour. En quelques minutes il m’a offert le tour que je souhaitais et ma obtenu un très bon prix. Dr plus il a booke un transport de retour pour moi. Ce fut vraiment apprécié! Merci beaucoup!
於 2023 年 3 月住了 2 晚

8/10 不錯

Wayne

於 2023 年 3 月住了 3 晚

2/10 很差

Thi Nguyet Thanh (Burnaby)

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Tôi trả tiền để thuê 1 phòng tại khách sạn này ngày 1/3/2023 nhưng khi đến nơi lễ tân lấy lý do khách sạn không đạt tiêu chuẩn về phòng cháy chữa cháy cần phải khắc phục và chuyển khách sang một khách sạn khác cũ hơn. Tôi thật sự rất không hài lòng với cách xử lý này, khi có vấn đề về phòng lẽ ra phải thông báo sớm nhất có thể để khách hàng có phương án khác, khách sạn chờ đến khi chúng tôi check in mới thông báo đặt chúng tôi vào tình huống không còn lựa chọn và buộc phải chấp nhận phương án chuyển sang khách sạn khác mặc dù rất không thoải mái
於 2023 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 3 月住了 8 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great friendly and helpful staff. We arrived amidst the second wave of Covid-19 panic in Vietnam (where new cases were mainly foreigners), but we experienced no prejudice and we have to commend the team for this. Room was small but normal for Hanoi standards, and bed was comfortable. Breakfast selection was good too, and you're able to order freshly cooked complimentary items off the menu. (Tip: go for the spring rolls!) Keep in mind the property is down a tight alleyway, so cars are only able to park on the main road. You can request for a porter to help with heavy luggage.
於 2020 年 3 月住了 1 晚

10/10 優異

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Took amazing care of us - beautiful new hotel.
Even while travelling at a time when the world is topsy-turvy, the GM and his staff were welcoming, concerned about our happiness and health and did everything possible to be reassuring and responsible for the guests under their care. The hotel is new, beautiful, stylish and clean. Rooms are lovely. Breakfast was plentiful with good coffee and a great variety of tasty items. Location perfect for the sites - very walkable.
於 2020 年 3 月住了 2 晚

10/10 優異

guy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Little gem of a hotel! A bit Hard to find
Hotel Hanoi: The hotel itself is a little bit hard to find as it is down a small alley way however if you follow google maps there Is a sign post at the end of the alleyway. The location in Hanoi is really good and everything is within walking distance. The hotel has recently been refurbished and it does look good however there are a few bits that still need finishing off but don’t let that put you off it’s a great little find really reasonably priced. The staff are very welcoming and on our arrival we were greeted with a cup of tea whilst we did the check in process. The staff asked if we need any help with any trips or tours and we were then shown to our room. As mentioned above there were a couple of teething issues with the new refurbishment in our room including a shower door that leaked slightly and a very noisy bathroom door but on raising this with staff they were very apologetic and we were swiftly moved rooms. The rooms aren’t huge but a nice design and you can see it’s been recently refurbished. The hotel has a sun deck on the 7th floor which is high enough that you can see a fair bit but the view isn’t anything to write home about. Breakfast was included in our stay and there was a mixture of Buffett and ordering off the menu - there was a great mix of Thai and western cuisine to fit everyones needs. We went on a Halong bay cruise whilst staying in Hanoi and the staff kindly looked after our big suitcases and did some of our washing whilst we were aw
Entrance to the alleyway
Hotel is down on the left
於 2020 年 2 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cute little alley way hotel in Hanoi, walkable to all major attractions but far enough to get a quiet night of sleep. Delicious breakfast. Staff were extremely accommodating when we had to change our plans last minute.
於 2020 年 2 月住了 2 晚

6/10 一般

VINCENT

家人同遊
讚好：職員與服務
Ne merite pas cette note
Hôtel bien situé mais compliqué d'accès. Il se trouve au fond d'une petite ruelle et n'est pas visible de la rue. Le personnel est gentil, le petit déjeuner pas assez fourni et les travaux dans l'immeuble ont rendu notre séjour moins agréable
於 2020 年 2 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Zeer vriendelijk personeel en zeer behulpzaam. Een aanrader.
於 2020 年 1 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Really friendly and helpful stuff there ! Nice breakfast! Different type of food every morning ! Clean and feel like home ! But when people passing by have noisy
於 2020 年 1 月住了 3 晚

10/10 優異

Raymond

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
100% care the need of customer
Hotel was newly renovated in Old Quarter. Great location to reach many attractions on foot. Staffs were very friendly and helped us to solve our problem. Accompanied us to 4 pharmacy buying face mask during our stay.
於 2020 年 1 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk Manager Miss Lyn do a excellent job, she solve all my problems, she introduce me to the nice restaurant and the nice local places, definitely I add a lots of points on this Hotel because of her.
於 2020 年 1 月住了 1 晚

8/10 不錯

JOON (Seoul)

伴侶同遊
讚好：整潔度、職員與服務和設施服務
위치, 서비스 만족. 사진이미지와 다르나 침대는 만족. 욕실은 좁음. 매우 친절. 하노이 주변호텔들 감안하면 가성비있는 신규호텔.
於 2020 年 1 月住了 2 晚

8/10 不錯

Norm

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Good hotel with good dedicated service at good $$
Good experience overall. Good breakfast included, the room was very comfortable and sized according to the price paid. The management should address the flying bugs/flies in the hotel, specially in breakfast area as that could spread disease on to the food eaten. Second area of improvement was time it took to get our room. Surely they know we are staying there as it was a prepaid room and they could have the room prepared prior to our arrival, which was later in the afternoon. Instead we waited for almost 20 minutes to get our room. They did take care of us with coffee while we waited. Overall this was a nice place and I would book a room again here in the future.
於 2020 年 1 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
Dont' judge a book by it's cover.
The hotel is down an alley that looks like your about to check into a brothel. Waited almost 40 minutes to check in after being told the room would be cleaned in 5. Roof terrace wasn't finished. A few teething issues (service, maintenance and description pics) as it's a new hotel. Staff is not very experienced, but super polite. Hopefully everything will be sorted soon and ratings will get better.
於 2020 年 1 月住了 1 晚

2/10 很差

Michael

多人同遊
讚好：職員與服務
不滿：整潔度和客房舒適度
於 2020 年 1 月住了 6 晚

10/10 優異

PO KENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
Quiet as it is away from the streets. Internal windows is an optical touch.
於 2020 年 1 月住了 4 晚

6/10 一般

Action

多人同遊
讚好：職員與服務和設施服務
The staff was very helpful when asked for anything However, the room had nats. Like a good handful everyday. Breakfast was great, for me that is. Other, would complain due to the selections offered. The hotel was not far from the bars and restuarants. Many of the sites we within walk distance.
於 2020 年 1 月住了 4 晚

4/10 欠佳

真實旅客

多人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
This place was deceiving. This “hotel resort and spa” was located down an alley. I booked a room with a king size bed. What I got was a room with no windows and two twin beds pushed together. Lots of gnats flying around the hotel. The breakfast buffets were horrible. Most of the time it was hotdogs and rice. The massage I got from the spa was over priced and not good. I’ve had better massages from hookers in massage parlors. Oh and when you check out they tell you that they charge you for the “shuttle service” to and from the airport. Horrible place.
於 2020 年 1 月住了 4 晚

8/10 不錯

Sara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the bad and good
I was at first disappointment at the interior of the reception and restaurant as I arrived at night and didn't look as charming as in the photos. You can easily hear people talking in the room next to yours. However, The room condition is not bad and the staff where extremely friendly and helpful. The organized for me few excellent tours . Location is great and value for money is good.
於 2020 年 1 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
一人で泊まる分には良かったです 朝ごはんも美味しく頂けました コスパ的には十分でした
於 2020 年 1 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Le personnel était très aimable et serviable. Endroit très propre. Déjeuner très bon. Emplacement près de l’action mais assez reculé de la rue pour ignorer le bruit du traffic, donc parfait.
於 2020 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚

10/10 優異

Dayoung

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
너무 좋아요
너무 좋았어요~ 직원분들 너무 친절하시고 여행을 많이 다닌건 아닌데 호텔직원분들 너무 좋네요! 조식도 맛있고 12월 31일 디너파티 너무 좋았어요 다음에 하노이 여행가게 되면 다시 예약할거예요! 너무 좋아요
於 2019 年 12 月住了 3 晚