Hawaii Island Holiday Rentals

"The property was beautiful and the pools/lagoon were amazing. Wished there was a better way to travel through the property since it is large. Also, lack of food options."

"The breakfast menu was very fresh. The staff was very attentive. The air conditioning was very affective."

"This was an amazing property - lots to do and very pretty.close to other restaurants. Cool market in the morning on the grouds"

"Everything was wonderful except our room was placed furthest away from the main pool and bistro/breakfast. It’s very difficult for someone with disabilities to go back and forth from our room to the main area. We made our concerns known to Kai but he said there was nothing he could for us. It felt like he didn’t really make a concerted effort and just said everything was fully booked. This was on a Wednesday evening. There was barely anyone walking round and there were only 2 cars parked by our building, so that made no sense for a fully booked premise on a Wednesday evening."

"This is not the property you're looking for. The staff is nice enough, but the property being open to the public, no hotel grade doors on the rooms (they were closet doors with no deadbolt), and no AC on a hot night is not acceptable. If you like camping, this is the place for you. Otherwise, you are getting what you're paying for. Given all the positive reviews, I was surprised when we checked in at how bad it was. The staff seemed to do what they could, and the room appeared clean, but given the safety concerns and the lack of AC, we checked out immediately. And of course, there are no refunds (they make you sign an agreement stating as much when you check in). Extremely concerning that this property continues to receive such positive reviews."

"Location was great. Walkable to town which is right there. Partial view room was great. Had our own “back deck.” Water and ice machine were nice. Coffee bar in the am was very basic. Just coffee. Pay for parking $25/night and make sure you park in the lines. We received a less than polite call informing us we were parked over the lines (I explained it was bc the person we were next to was over the line) and was told they would just charge us for two spaces then. Staff was less than friendly. I received one friendlier good morning during our two day stay. Pool looked nice. Entry way ambiance was nice but it didn’t match the rest of the hotel."

"Swimming in the lagoon was great! Food was delicious, but overall everything was very overpriced...and $48 per day to park was ridiculous. "

"All the furnitures in the room are very aging and staff are not very professional as check-in is required to go to 2 different places and handled by different people which is fine, but kept trying to promote their other paid services or tours is not bringing a good experience."

"They have the best water I have ever had They could bottle this and sell it its so good"