夏威夷度假屋

「员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。」

「Great location, comfortable bed, had toiletries, great area for parking」

「The grounds are beautiful and all units are located close to the pool and beach.」

「We absolutely loved our stay. It exceeded all of our expectations. The property was spotless, beautifully maintained, and equipped with every amenity we could have needed. The host thoughtfully considered even the smallest details, which made our stay especially comfortable and welcoming. The location was perfect, just across from the beach and close to everything we wanted to do. Check-in was seamless and stress-free. Ms. Janelle, the manager, was exceptional, and Ms. Yoshiko was a wonderful...

「We stayed while the storm was passing through, I believe this was the only place on the road to Hana which had power and water as they are self suffiecient. The gardens were gorgeous and Michael and Terry were very good hosts. The location was exactly as described in the listing.」

「Check-in was smooth as well as check-out. List of easy instructions to follow, nice little gift, and quick responses from staff members about any issue. My family and I ran into a little issue at night, and they were quick to respond and send someone as soon as they could to resolve the problem. I would hands down book this spot again when I go back.」

「This is a lovely apartment. Very clean. Location is great for everything. The ocean breeze is unforgettable! Quite at night. Beds are comfy. Will come back!」

「There were 200 in additional resort fees that we found out about once we got there which wasn’t very fun. The ‘Add’l Resort Fees’ should be more specific. Maybe we just missed it with our lack of reading but be more specific please about the fees & what they are for & how much they are. 」