Hawaii Holiday Rentals

"Location is good. Easy to access to everywhere. However, the elevators situation is a kind of disturbing. It takes a long time to get a ride. "

"Poor parking option "

"The room was very clean, and the staff were very friendly. "

"The staff was amazing from check in to check out. The housekeeping guy did such a great job with our room & was very friendly and helpful. The property and our newly renovated 21st floor ocean & lagoon room in the rainbow tower was very beautiful. For whatever reason the hot tub at the paradise pool was closed the whole day we used that particular pool area-not sure if that was an ongoing issue. We only wished for a microwave in room because the restaurants on property (especially Fresco!) were amazing, it would have been nice to reheat leftovers, more hot tubs, and slightly warmer pool water. "

"Do not believe the pictures. This hotel is run down and old. I reserved for 5 nights and checked out after one night. The hotel is poorly maintained. Our glass patio door fell off the rails and was blowing in the wind 11 floors above the pool below. After multiple attempts to call the front desk for help, I resorted to calling 911. Do not book this hotel."

"Excellent location"

"The room was not as clean as I would have liked upon check-in (stains on walls and curtains, hair in bathroom, spots on faucet, sand on balcony) but the staff made up for it by cleaning the room perfectly everyday. The housekeeping manager personally called to apologize which I never expected. Overall this hotel is good but what makes it great is the staff so kudos to all of them. "

"Property was really clean and offered great amenities! Would stay here again! "

"The staff was so friendly. Everyone was wonderful! My showerhead was the only issue as it kept falling off the shower head and spraying water everywhere. The location is great though! "