La Quinta Inn & Suites Helena hotels

"Good things first: HOLY water pressure! The water pressure is AMAZING for the shower. The location is awesome—close to a lot of things and easy access to highways. Having said that, I’m unsure how this property is rated as high as it is. Room smelled strongly of mold and used oil. It hits you like a wall the moment you walk in. Had exactly one standard sized towel person, and when requested the front desk attendant for one more, she first asked if I had extra people in my room. When I said no, she insisted I bring her the used towel to get a new one. Bring the front desk a used towel from the building across the yard that the rooms are in to get an extra bath towel. Yes. There were used loofas in the bathroom. Furniture was old and chipped. Curtains would not close all the way. No soap to use at the sink. Makeup remover things had brown sticky stains on them. The courtyard had more than one person openly smoking weed sitting right next to the walkway. Night time and day time. You had to walk through the smoke to get to the building. Picnic tables were trashed with empty soda bottles and chips bags. Carpets everywhere, especially the stairwell, had stains all over. Breakfast left much to be desired. I would say “you get what you pay for,” and I’m a fairly frugal traveler, but this place wasn’t cheap enough for what it offers. Tragic situation in there. Don’t stay at this place."

"The room had hair everywhere and there was a roach in the bathroom crawling, disgusting. Trash overflowing outside the property."

"We always stay at higher end hotels, but found ourselves unable to find a room due to move out/graduation at the university. We were really nervous about staying here, but were so pleasantly surprised. It was honestly cleaner than a lot of the more expensive hotels! We didn’t even find a stray hair in the bathroom. It had several in room amenities. We were also nervous leaving our fully packed car overnight, but the parking lot was well lit and we had no trouble with anyone trying to break in. I have heard horror stories of cars being robbed in hotel parking lots during college move in/out. The area seemed nice as well. We would definitely stay again."

"The breakfast consisted of make your own waffles, cold cereal, muffins, apples and bananas. I would have liked to see some eggs, bacon or sausage added on."

"Location is good and staff is nice. Hotel is under renovation, so not very comfortable to walk around and cleaness is lacking in common areas. Breakfast is great, good variety of food."

"Check in staff was nice enough and the room did have a working air conditioner, which is always a plus for me. The place honestly needs a lot of work and I did drop in for the continental breakfast, and basically had one banana and a cup of bad coffee. The hotel served its purpose, and I did not feel unsafe."

"This is a nice hotel in an excellent location. Everything was good except the check-in. I was treated like an interruption, not a customer. Maybe it was a bad day. When I asked about the parking, I was told that it is handled by a third party - end of discussion. (Parking is a source of confusion and could be handled better.) Other members of the staff were very nice and helpful. The room was clean and had been recently updated."

"Room was clean, bathroom could have used some maintenance but was fairly clean. The staff was friendly and the breakfast was basic but convenient. "

"We had problems with the door. The deadbolt locked every time we left the room and we could not open it. The carpets are worn and need replacing. The service was good though."