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"Staff was phenomenal! Hot spring therapy was amazing and buffet dinner was excellent. The proximity to the mountains d ski services were perfect. I’m "

"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."

"This was the perfect place to stay for a family snowboarding trip."

"Amazing location. Walking distance to the gondola, shops, and restaurants. Great breakfast offering. "

"The most amazing stay on the slopes !! Everything was perfect - baby amenities :), room, food, view, skiing !! We will be back for sure. ありがとうございまし！⛄️"

"Great for family with kids "

"Beautiful view from the dining room"

"Epic stay "

"Service was above and beyond. They helped me with all my many needs and were incredibly helpful. Very kind and friendly staff. Very welcoming."