Kanagawa Prefecture Romantic Hotel

"Location is excellent! Close to shops and main train stations for all the train lines. The Staff are very friendly and attentive. I’ll definitely recommend this hotel. If I have a chance to visit Yokohama, I’ll definitely book a room again. Thank you for your hard work and hospitality."

"The hotel's location is my favorite."

"All of the hotel staff are very attentive and professional. Without their help, I could have missed takeout sushi dinner during the stay, and we might have nothing to enjoy that night, so they are my lifesaver! Arigatougozaimashita."

"Location of the hotel is fantastic - close to shoppings and restaurants. Staff are very helpful especially the Mr. Yoon at the concierge desk. His assistant with restaurant reservations and check out were greatly appreciated.."

"Absolutely cannot fault this property. We didn’t eat in the hotel due to how expensive breakfast and dinner was so if you don’t have a car, be aware of this"

"Breakfast was great & onsen was clean, no fresh towel service at the onsen"

"An absolutely incredible property in Hakone. We couldn’t imagine a better experience in the area. Staff was very welcoming and inviting upon arrival, and the general ambiance in the lobby gave us a sense of relaxation immediately. Off-property Kaiseki dinner was a great experience, with amazing presentation of dishes and fantastic service. Onsen facilities were great, very clean with many amenities. Wonderful experience overall, thanks for making our first time in Hakone a memorable one!"

"This hotel was very nice. Our room was comfortable and nicely appointed. My only comment here is that we had requested a river view. There is construction across the river so it wasn't the beautiful view I was expecting. Of course that is not the hotel's fault, but it is worth noting. The staff was wonderful! Very helpful. They have a shuttle to the beginning of the Hakone Loop, which was helpful. We enjoyed the onsen in the hotel, Great place to relax. The restaurant and bar were very good. We had an excellent dinner there. And had their buffet breakfast twice. I would recommend this hotel."

"Thoroughly enjoyed our stay at the hotel and everything was to a high standard. Would stay there again ."