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"服務人員Susan and Lily專業細心且親切 非常感謝他們在旅程上給的建議、提醒和協助"

"The hotel is comfort and the staff is polite.Highly recommended ."

"We had a wonderful time staying at Grand Hotel du Lac Hanoi. The staff were all very friendly and helpful. It was a pleasant stay. We had a mocktail at the sky bar and it was very delicious. Forgot what it’s called but it has dragon fruit, mango with hibiscus tea. "

"服务非常非常好，尤其是楼下的接待，她非常细心耐心地介绍信息，这是我在中国从未遇到过的。位置就在还剑湖旁边，非常方便，同时距离最繁华的街道也就四五十米，闹中取静。房间总体比较安静，因为就在还剑湖旁边，周末还能听到外面的噪音，但晚上10点以后基本就安静了。餐厅很棒，服务也很好，苏利，风景也很美。推荐。"

"非常棒的住宿體驗！"

"Excellent hotel, breakfast is top level"

"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."

"飯店看起來非常漂亮&高檔! 只住一晚真的太可惜了! 早餐也有非常多選擇, 太喜歡了!"

"常常來河內出差都會選擇老城區的住宿，出城交通雖然會比較塞。但對於辛苦工作回到飯店還要覓食，選在老城區是方便的。 飯店位置很好，附近有很多美食。 飯店裡的服務人員都很好，尤其是櫃檯的接待Jacob, 會說流利的英文外，笑容可掬，非常親切。 在這裡住了六天，早餐很棒、房間很乾淨～ 下次來會再住這裏"