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"地點位置優秀，職員專業有禮，設施及餐飲都很出色，十分推薦，在草津的時光很開心。"
"Clean place. good hot spring."
"Stunning view! Great kids activities. Pls have expectation on the staff’s English and during busy hours, the shuttle bus might need longer waiting time."
"Staff are nice and helpful"
"The room is clean and comfortable, even though it is a bit aging. Staff are friendly. However, there is room for improvement on the meals provided."
"buffet breakfast is excellent"
"房間很大，浴室卻很小，浴室裡的洗臉台太小。但是房間裡提供高級茶包，一樓大廳有酒吧喝到飽，很不錯。"
"第二次入住，very good"
"服務非常好、賓至如歸、酒店內溫泉比較少選擇。設備齊全、房間返新很舒適。交通方便有接駁巴士來往區內及車站"
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