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Queensway Hotel, Sure Hotel Collection by Best Western

3.0 star property
Travelers find seamless city exploration with efficient check-in/out services and knowledgeable staff who provide genuine local guidance at this Hyde Park hotel

Choose dates to view prices

Queensway Hotel, Sure Hotel Collection by Best Western, near Hyde Park, offers amenities like dry cleaning/laundry and in-room WiFi. Multilingual staff assist with city navigation, while express check-in/out and luggage storage services ensure stress-free arrivals and departures.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is HK$644
HK$772 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 6 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Queensway Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Queensway Hotel, Sure Hotel Collection by Best Western?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Queensway Hotel, Sure Hotel Collection by Best Western on 31 May 2026 start from HK$644, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Queensway Hotel, Sure Hotel Collection by Best Western?

This hotel doesn't offer parking.

What time is check-in at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM.

What time is check-out at Queensway Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM.

Where is Queensway Hotel, Sure Hotel Collection by Best Western located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Reviews

Reviews

7.0

Good

7.4

Cleanliness

8.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 155 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 306 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Very quick and easy with a lovely early check in
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities
Great service. Slept well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable, friendly staff. Would definitely stay there again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk, clean tidy room. Hotel located close to bars and restaurants at Paddington.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the reception staff were friendly and helpful even late at night. The hotel was handy for Paddington station, there were good restaurants nearby.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The hotel is in a great location, very easy walk from Paddington station and plenty of restaurants. It felt very safe. The rooms are on the smaller side however we were rarely in them only to sleep,
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Aisha

Liked: Cleanliness, staff & service
The room was fine, bed was comfy however the bathroom was so tiny - they did email in advance to warn of this but we’d already booked & you can’t appreciate just how small it is until you see it! When you sit on the toilet the sink is half over you & the sink also blocks the shower so getting in was a squeeze! The building was also incredibly warm, it is January but you don’t need the heating on full blast when it’s a warm day outside.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Paddington Station and to a variety of restaurants. Staff was friendly and helpful. We were able to check in early, which was a plus!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Short walk to Paddington Station and in a quiet area. The staff were very helpful and friendly. Room was clean and amenities were great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

uzi

Liked: Cleanliness, staff & service, room comfort

Will recommend this to friends!

The location is perfect! Right up to Paddington to get anywhere and right down to oxford street; the staff is very gracious - prices good. Property is a little worn and could use refresh, but still clean. Breakfast according to my father was perfect.
Stayed 9 nights in Sep 2025
Verified

6/10 Okay

Margaret

Disliked: Staff & service
Great location, old hotel
Verified

10/10 Excellent

Heinz-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, helpful staff, clean, close to public transportation.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent proximity to all sights with closeness to Paddington and Hyde Park. Great value! It is possible to add breakfast for 6 pounds a person, which was nice. Basic rooms, but lovely staff!
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a good location. Staff are friendly and helpful. Room was tiny and hot.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only coupled blocks away from the Paddington station. Great location. Excellent value for the money!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Keeping the price point in mind, this hotel did the job. The location was very convenient and easy to access. The staff was lovely. Luggage storage was fantastic both before and after check-in. I understood that it's an older, converted building. I was still surprised to be woken up by a neighbors alarm over multiple days, from different rooms lol - very thin walls.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

clean hotel, friendly staff, great location, close to restaurants, the underground (tube), Sainsbury local, bed was comfortable
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed. Clean, safe, friendly staff and super easy access to Paddington station and a great place from which to walk all over London. Would absolutely stay here again.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable hotel near Padddington Station

Affordable, serviceable hotel near Paddington. Good for a sort stay. Clean, good value, clean, friendly staff
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for our needs, easy for us to get to and having stayed there before we knew it would be ideal for our stay in London.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, other than the room being very small it was a good experience. Location is convenient
Stayed 1 night in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small, but for what needed, perfect. Everything was clean and tidy. The close proximity to Paddington Station made this a good value stay.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Brian

Liked: Cleanliness
Check in was easy. Despite being an older.property it was well maintained although the ancient lift had some worrying quirks when the doors could.not make up their mind whether to open or not. Stairs from.3rd to 4th floor are narrow and steep. Awkward even with hand luggage. Plenty of hot water for the shower and the room was warm. Main problm for me was that there was no breakfast before 7.30 and i had to leave by 7.20. Close to Paddington so good transport links.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here. Two tube stops to Central London. So convenient, and the loft room is perfect for me. Compact, quiet and affordable
Stayed 1 night in Jan 2025