We had a lovely time staying in this very central, lovely hotel. The views from the top were amazing, the room was comfortable and clean, the bathroom large. We got upgraded to a junior suite which was fab. Very happy.
Emily
於 2025 年 7 月住了 1 晚
10/10 優異
Derek
伴侶同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Position
Derek
於 2025 年 7 月住了 2 晚
10/10 優異
Fernando (Delray Beach)
2025 年 7 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location , very helpful staff
Fernando
於 2025 年 7 月住了 1 晚
10/10 優異
Peter
伴侶同遊
2025 年 7 月 17 日
讚好:整潔度、設施服務和住宿狀況
Pleasant, comfortable hotel very nicely located in St James’s.
Peter
於 2025 年 7 月住了 2 晚
8/10 不錯
Euan
伴侶同遊
2025 年 7 月 15 日
讚好:整潔度、設施服務和住宿狀況
Great location surrounded by interesting bars, restaurants and shops. Great team - staff very welcoming and helpful. Room was very well proportioned and equipped. Only negative was overnight and morning noise from the street into our 5th floor room.
Euan
於 2025 年 7 月住了 2 晚
10/10 優異
Olufemi
2025 年 7 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in. Great service and location.
Olufemi
於 2025 年 7 月住了 1 晚
10/10 優異
Natalie
2025 年 7 月 8 日
Natalie
於 2025 年 6 月住了 1 晚
2/10 很差
stefanie
家人同遊
2025 年 7 月 6 日
不滿:整潔度、設施服務和住宿狀況
This was a very disappointing stay. First, if you arrive on a red eye and your room isn’t ready, the hotel doesn’t have a changing area for you to wash up and change into fresh clothes. We arrived at 9:30a.m from the U.S and our room wasn’t ready until after 3pm which would have been fine if there was a proper place other than a bathroom stall to change. The hotel is so long in the tooth. Old furniture with lots of conspicuous damage. Bathroom la have t been touched since the 1990s. The bellhop watched as we dragged our suitcases through the lobby and offered no help on our checkout. Lastly, and most importantly, the hotel placed is in an inferior room to what we booked on Expedia and blamed the error on Expedia for using a different nomenclature to theirs. They wouldn’t accept responsibility and placated us with “if we had a better room or the room you booked through Expedia we would move you, but we are fully booked because it’s a busy weekend - Wimbledon, Pride”. They totally gave away our room and When we asked to see the reservation record they had from Expedia, the Manager refused to show us. BTW - they are getting ready to undergo a renovation in September which might be why they are so apathetic and unapologetic about their bait and switch on our room.
stefanie
於 2025 年 7 月住了 3 晚
6/10 一般
Susan
2025 年 7 月 5 日
Great location. Excellent concierge. Housekeeping and comfort of beds need work. Staff efficient but not particularly welcoming … again with the exception of Concierge. Was not acknowledged by reception upon arrival. 2 staff both servicing one pair of customers. I was the only other guest waiting.
Susan
於 2025 年 7 月住了 2 晚
10/10 優異
Thomas
2025 年 7 月 5 日
讚好:職員與服務和住宿狀況
Lovely place
Thomas
於 2025 年 6 月住了 2 晚
8/10 不錯
Michael
2025 年 6 月 28 日
Michael
於 2025 年 6 月住了 1 晚
10/10 優異
Randall
商務旅客
2025 年 6 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice check-in experience, including the offer of an old-fashioned wake-up call, which I nostalgically accepted!
Randall
於 2025 年 6 月住了 1 晚
10/10 優異
Terry
家人同遊
2025 年 6 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a great location. The staff was helpful and courteous.