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"On a different day it could have been a nice stay. When we got there I noticed that whoever had stayed in my room previously had lightly smeared what looked like excrement on the back of the bathroom door, and there was a booger on the TV. We asked staff to clean it up and they did, but that’s not something anybody should be missing pre check in. Other than that the room was relatively clean. We needed more pillows and there weren’t any available aside from the two extremely weak/unsupportive ones left with the room. Took an hour to request a TV remote that actually worked. "

"Convenient close to jfk with free shuttle. "

"Bijou was wonderful "

"Great Breakfast, Early Check-in, and Perfect Location"

"Great staff very friendly! Clean rooms very comfortable. "

"Spacious room, big windows, clean design, clean hotel. Horrible trying to contact front desk ahead of time. Tried both via message and via phone, never got a human being. Somewhat difficult parking. Extra $25 + $5 tip per day for nearby garage that, strangely, was always "full" upon arrival yet managed to find space pretty quickly. Weird housekeeping policy. Refused to refresh towels without full housekeeping. Front desk instead handed towels to us guests when we were on our way out—completely unsanitary after using keyboard, little stack half falling over—and we had to U-turn back up through elevator, key card, etc, to deposit them in our room. Gross. Room was quiet and comfortable. Though bed too hard (and I like firm mattresses) and pillows too soft. Breakfast was very decent. Comfortable self-serve dining area. Other guests were OK. Immediate block was dirty and featured less savory characters, especially late night. Main lot across from hotel fenced and full of trash, visible from all the hotel's otherwise pretty great front window views. Overall, good value for the money, for a clean, quiet, spacious room with big windows and terrific natural light, plus decent breakfast to get the day started. Spent under $500 all-in for a King room for three nights."

"Good"

"The staff was so so nice, the spaces are thoughtfully designed and everything is clean. Would definitely recommend!"

"Beautiful environment and room accommodations. Loved the filtered water in the room. The robes are amazing! In room lighting could be brighter.Walls too thin..heard upstairs and outside noise each night we stayed. Told front staff but no offers to relocate us were given. "